A seamless and fast Citizen screening process is made through the effective use of pre-screening technologies. Leveraging website questionnaires, or surveys delivered via email or text message, Citizens can answer the most common screening questions well in advance of their agency interaction, and solidify any special requirements associated with their needs well before interfacing with a live human. For example, a Citizen may have special needs or requirements that would alter the interaction, such as having a need for 508 Compliant communication.

Iternal's software can provide a source to capture and manage the data associated with specialized requirements and deliver dynamic instructions and guidance to the Citizens based on their individual responses. Iternal's software can deliver these responses in a 508 compliant manner for any foreign language, and in multiple different media formats (text, images, slides, audio, and video) to ensure the Federal, State, and Local Agencies is able to reach each Citizen in their preferred form of communication.

You can use purchased credits across multiple use cases. ILIM Credits are the common unit for measuring platform system usage to include building stories, generating outputs, capturing IdeaBlocks®, saving stories, archiving stories, and downloading media and using various applications in the Iternal Technologies ecosystem. Credits purchased for use on AWS GovCloud FedRAMP High Infrastructure are not exchangeable with Commercial / Commercial Cloud Credits. Listing is for the software license only, does not include professional services or systems integration which will likely be required to realize the full potential of the system.