Dizzion Navigator Managed Service

What's included:

Proactive Horizon Administration Once your Horizon environment is deployed, our team ensures it adheres to leading practices, stays optimized for your use cases, and is ready for growth. No need to worry about keeping up with new features, as there’s quarterly meetings to discuss and implement recommendations!

Horizon SME Support When issues arise in your Horizon environment, we deliver expert support with your unique setup. Our Support team will collaborate with your Level II and III support teams to speed up issue analysis, troubleshooting, and resolution.

OS Patch Management Dizzion keeps your VMs updated with the latest Windows or Linux patches. We also work with your team to test apps in a test environment before deployment to production.

Continuous Monitoring We deploy industry-leading solutions to monitor your Horizon infrastructure and workload VMs, proactively identifying and fixing issues as they arise.

AWS Cost Optimization Reviews We will analyze your AWS resource allocations covering compute, storage, capacity, and power management regularly, with recommendations to maximize costs savings.

Dedicated Customer Success Manager A Dizzion CSM, who’s your internal advocate, will help ensure you are maximizing your investment and partnership with Dizzion.

Optional Add-on Services:

Streamline Your Compliance: Let Dizzion ensure your Horizon deployment meets GDPR, HIPAA, PCI, and SOC requirements with our +Compliance add-on.

About Dizzion

Dizzion, a VMware Partner Innovation Award winner, is the leader in providing Managed Desktop as a Service (DaaS) on the Horizon platform. With over 12 years of experience operating Horizon (now part of Omnissa), Dizzion has assisted hundreds of Horizon customers in migrating to the cloud from other platforms and on-premise environments, managing tens of thousands of Horizon workloads for organizations worldwide.

Having partnered with AWS for over a decade, Dizzion supports enterprise-level virtual desktop sessions running on AWS globally. Dizzion's expertise ensures the successful integration of Horizon 8 with Amazon WorkSpaces Core for our customers. Dizzion’s proven track record and industry-leading capabilities make us the ideal partner for your critical migration process.