Sold by: HCL SoftwareÂ
Multi-product
The Medicare and Medical Insurance Solution is a unified, cloud-native digital solution designed to transform the end-to-end experience for Medicare-eligible members (65+), brokers, employers, and payers. Built on a proven architecture with secure integration capabilities, low-code agility, and omnichannel enablement, the solution enables healthcare insurers and similar organizations to deliver seamless engagement, compliance-ready interactions, and operational efficiency across the healthcare value chain.
Overview
Healthcare insurers need to enable seamless digital onboarding and self-service for Medicare members, ensure regulatory compliance (HIPAA, CMS, ADA), and deliver a personalized, compliant, and efficient user experience for members, brokers, and employers. The Medicare and Medical Insurance Solution is a unified, cloud-native digital solution designed to transform the end-to-end experience for Medicare-eligible members (65+), brokers, employers, and payers. Built on a proven architecture with secure integration capabilities, low-code agility, and omnichannel enablement, the solution enables healthcare insurers and similar organizations to deliver seamless engagement, compliance-ready interactions, and operational efficiency across the healthcare value chain.
Key Benefits: Member Portal (65 Over/under)
- Personalized plan comparison and selection based on eligibility, health needs, and cost
- Streamlined digital enrollment and onboarding
- Self-service portal for claims, payments, ID cards, PCP selection, and support
- Multilingual and ADA-compliant experience across devices
Brokers Portal
- Unified broker portal for quote generation, lead tracking, and enrollment management
- Real-time access to commission dashboards and plan updates
- Co-branded microsites for employer-specific campaigns
Employers Portal
- Secure dashboards to manage employee eligibility, enrollments, and reporting
- Integration with HRIS systems for data synchronization
- Access to plan analytics and utilization insights
Insurance Admin Portal
- 360 degree-member view with real-time engagement tracking
- Integration with back-end systems (EPIC, CMS, EHR, CRMs)
- AI-driven insights for churn reduction, segmentation, and personalization
- Tools for compliance, document generation, and outreach automation
The Medicare and Medical Insurance Solution on AWS Marketplace is only available via a private offer. To discuss how we can provide a private offer tailored to your organization's specific needs or to schedule a demo, please reach out to us at Digital_ExpCloud_AWS_Sales@hcl.com .
Use cases
Customer Onboarding
Enable seamless digital onboarding and self-service for Medicare members through a Unified, intuitive experience across web/mobile with guided workflows, multilingual support, and accessibility. Empower brokers to sell and manage insurance plans effectively with an integrated broker portal with quote tools, lead management, and real-time commission and enrollment tracking
Security, Governance and Compliance
Ensure regulatory compliance (HIPAA, CMS, ADA) through pre-configured compliance-ready modules for consent, accessibility, and reporting
Personalization
Deliver a personalized, compliant, and efficient user experience for members, brokers, and employers through a solution that unifies digital journeys with low-code agility, AI personalization, and end-to-end integration to enhance acquisition, retention, and service efficiency.
Details
Sold by
Deployed on AWS
2 of 3 products deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Products included
Deployed on AWS
HCL Volt MX is an industry-leading multiexperience low-code platform that empowers everyone in your organization to build engaging experiences across all digital touchpoints.
Deployed on AWS
In today's digital+ economy, the experiences your brand offers can make or break your business. HCL's Total Experience is a holistic approach that considers every touchpoint an organization has with its customers and employees, ensuring every interaction is intelligent, connected, immersive and personalized.
The Medicare and Medical Insurance Services are part of a unified, cloud-native digital solution designed to transform the end-to-end experience for Medicare-eligible members (65+), brokers, employers, and payers. Built on a proven architecture with secure integration capabilities, low-code agility, and omnichannel enablement, the solution enables healthcare insurers and similar organizations to deliver seamless engagement, compliance-ready interactions, and operational efficiency across the healthcare value chain.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote.
Integration guide
HCLSoftware Lab Services will assist in customizing and integrating the accelerator application and SaaS solution into your environment.
Legal
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