Crayon - Cloud Platform Management (CPM) for ANZ Region
By:
Crayon
Our experienced team of AWS Engineers, DevOps professionals, and Solution Architects proactively monitor and continuously optimise the Security, Performance, Availability and Costs associated with running your apps on AWS. We take remedial action where necessary to ensure your user experience is maximised with the highest level of satisfaction.
Overview
Our experienced team of AWS Engineers, DevOps professionals, and Solution Architects proactively monitor and continuously optimise the Security, Performance, Availability and Costs associated with running your apps on AWS. We take remedial action where necessary to ensure your users' experience is really high. We do this by managing your AWS infrastructure and services such as EC2, S3 storage, Gen AI etc, ensuring your critical user experience indicators are met, the platform is secure, and costs are managed and optimised. Day to day, we handle the routine tasks and we support your team so you can focus on what really matters. Including:
- Alerting & Monitoring
- Application Performance Management
- Performance & Availability Tuning
- Cost Optimisation
- ChatOps (direct access to our engineering team)
- Acces premium support
- 24x7 Incident Support
- Improvement Recommendations
- BackUp & DR Checks
- Secure Score Improvements
- Cloud Licensing
Our customers love us because we help them stay focused on what matters to them, their apps and users. Here's what some of them have to say:
“I don’t have to learn about hardware and servers and uptime, and databases anymore. I can focus on the product and make sure that it is as competitive as possible in the market we’re in.” Danny Ing, Cin7
"There’s a level of peace of mind that they’re sitting there keeping an eye on things. They have their systems and alerts set up and going. We’re too small to hire someone full-time and this way we have a wider range of expertise.” Simon Escott, i2i Logic
Contact us today to discover how we can help your business deliver an outstanding experience for your users.
| Sold by | Crayon |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Our team works as an extension of your team, fitting in with your cadence of stand-ups and meetings, which helps your team stay focused on product and delivering on your business objectives
When we welcome you to our service, you will experience a well-defined onboarding process, run by your Customer Success Manager. your CSM will take you through the service in detail, and get information from you such as key contacts, signing authority and alert escalation preferences. These details are captured and recorded in our internal documentation repositories for the entire team to access
At any time you can contact us via email or phone, or via your ChatOps channel (on Teams or Slack) and we’ll raise a ticket. The close access to our team is one of the key reasons our customers continue working with us.