
Overview
Rubrik delivers a modern software platform to automate the protection and management of data, apps, and workloads running in Amazon Web Services. Customers can deploy Rubrik across on-prem and AWS to simplify backup and recovery, to accelerate cloud adoption via automated data archival, and to migrate workloads from on-prem to AWS with a single click. As you migrate your applications to AWS, Rubrik's Cloud Data Management platform orchestrates critical data management functions to reduce daily management time to minutes and free resources for higher value-adding initiatives. To consolidate management across global data centers, colocation sites, and clouds, Rubrik also offers a single pane-of-glass UI where users can standardize SLAs and monitor compliance at a glance
For custom quotes and offers, please contact AWSmarketplace@rubrik.com To deploy this product contact Rubrik Inc. directly at https://www.rubrik.com/support/ Email: support@rubrik.com or Phone: 650-300-4199.
Highlights
- Quick to Deploy - Spin up a Rubrik software instance in the cloud in minutes
- Easy to Manage - Same easy interface on-prem, edge, and cloud applications
- Simple to Scale - Start small. Scale your Rubrik instance in-line with your cloud data
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Buyer guide

Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Rubrik Cloud Cluster | RCDM, archive, centralized mgmt and premium support, 6 backend TBs | $11,520.00 |
Vendor refund policy
Rubrik's policy is no refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
https://www.rubrik.com/support/ Email: support@rubrik.com or Phone: 650-300-4199
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.


Standard contract
Customer reviews
Reliable automated backups have protected critical databases and simplified recoveries for our operations
What is our primary use case?
I worked with both end users and also consulted on the integration of the system.
We have two main solutions from Rubrik . One of them is VM, virtualized machine, VM snapshots, the backup. The second one is SQL database, Oracle and also Microsoft SQL databases backup every 15 minutes.
What is most valuable?
The self-healing was really amazing. Even if corrupted data occurred during the maintenance time, in the next cycle, they were automatically repairing the corrupted chain of the backup. That was a really handy thing. We basically did not need to do anything. In the next cycle, their automation was able to repair that. That was amazing. We did not need to create any cases or look after anything else. That was good. Also, in the last six or eight months, they came up with the cybersecurity defense features. They were adding additional features for free, such as previews. For the ransomware attack encryption things, if it happens, they were able to detect it. That was nice as well. We have not had the opportunity to see how that works because there was no attack, but from what we saw, it was good.
What needs improvement?
My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.
For how long have I used the solution?
What do I think about the stability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Which other solutions did I evaluate?
What other advice do I have?
I would say eight to nine. I give it a nine. I am hesitant to give a ten because I am sure there is better somewhere. My overall rating for Rubrik is nine out of ten.
Reliable, Fast, and Simple Backup & Recovery
Powerful, secure data protection with easy recovery and zero-trust approach
Has provided effective backup management with seamless integration capabilities
What is our primary use case?
For Rubrik , my use case is day-to-day management, as we have configured backup for our infrastructure. I manage day-to-day activities, and if anything goes wrong or if any restoration happens, it comes up to me or related management tasks.
What is most valuable?
Rubrik has their cluster application and hardware that allow the leverage to configure the backup on that cluster, which is on-prem, and they also provide the facility to configure that type of cluster on the cloud infrastructure, which is a good feature.
Rubrik's Instant Recovery and file level recovery features are good and work fine for me.
Rubrik has automation capabilities that help streamline my workflows.
Rubrik is integrable with different applications, various storages, and cloud solutions through APIs. It is easy to integrate their product.
Rubrik supports Azure and all types of clouds for multi-cloud environments.
What needs improvement?
Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support.
For how long have I used the solution?
I have been working with Rubrik for almost three years.
What do I think about the stability of the solution?
For Rubrik's stability, I would rate it a nine.
What do I think about the scalability of the solution?
For scalability, I would rate it a nine.
Which solution did I use previously and why did I switch?
When comparing with NetBackup, which I used long ago, the support from NetBackup is good compared to Rubrik. I don't know if that kind of feature is available now.
How was the initial setup?
The initial setup of Rubrik is simple, with cluster creation and new node addition being very straightforward.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
Which other solutions did I evaluate?
For comparing Rubrik, NetBackup is a good option, and Veeam is also available.
What other advice do I have?
Rubrik is integrable with different applications, various storages, and cloud solutions through APIs.
I am currently working with an end user company in a storage-related role. There are different products we are using, including Rubrik software for backup.
I rate Rubrik a nine out of ten.
Technical support has improved my data management process but I encounter GUI and cost challenges
What is our primary use case?
I tested out 12 use cases for infrastructure and DB prospects. One important use case involves retrieving data when a complete VM becomes corrupted using snapshots, or retrieving only the C drive binaries. The second use case involves retrieving a corrupted database from among 200 databases.
Regarding BCDR, we currently use on-premises cohesive backup, and we configured Rubrik for both BCDR and BAO operational purposes. We identified challenges with around 24 terabytes of database volumes, which takes longer than expected compared to on-premises. We achieve the same tasks within 15 to 20 minutes on-premises.
We tested a backup of six terabytes in cohesivity which takes only 25 minutes for restoring. The same test case in Rubrik takes more than six to seven times longer. This means the on-premises SLA is significantly faster. Currently, we are considering using only snapshot level backup and redirecting SQL backups into cohesive. For BCDR solutions, we are implementing snapshot level backup into Rubrik from West US 2. Currently, we have tested it for DR solutions, not for BAO operations. We are implementing automation, though pipeline setups, data retrieval, and data transformation take considerable time in the Rubrik solution. We continue to explore alternative approaches for achievement.
What is most valuable?
The solution is available in the Azure Marketplace , but approaching directly is more cost-effective. The Marketplace approach incurs additional platform and reporting costs.
We initially built Rubrik at host level and DB level. We encountered latency issues when reverting back, with numerous snapshots available. This resulted in increased costs and occupied spaces. I performed manual deletion of snapshots and verified with the Rubrik team for confirmation.
The GUI reporting functionality lacks flexibility. For instance, obtaining specific server reports considering drive space and backup quantities is not possible, as it only provides overall reporting.
What needs improvement?
It is a mixed situation that varies case by case. I can confirm they are accurate 50 to 60% of the time. The remainder still needs improvement, particularly in providing technical support.
For how long have I used the solution?
I have been dealing with Rubrik solution and implementation for the last two years.
What do I think about the stability of the solution?
The implementation takes approximately one and a half days. The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
What do I think about the scalability of the solution?
The main concern is latency and the current implementation process. Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises. Complete host level restoration across different cloud subscriptions and domains requires GUI method alignment for a more user-friendly working environment. The automation feature has limitations, particularly with snapshot restoration to other subscriptions, which works in Azure but not in Rubrik.
How are customer service and support?
The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding components.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I worked with CommVault Backup and IBM. I worked with CommVault from 2015 to 2018 for a major Sony client, but only with on-premises solutions, not cloud platforms. Recently, I started working with Veeam Backup solution in our environment and have gained some hands-on experience.
How was the initial setup?
For use case testing, I performed manual implementation. We have PowerShell scripts available for direct VM attachment and database movement.
What about the implementation team?
I handle infrastructure implementation and configuration of Rubrik. We have configured and implemented Rubrik solution for approximately 300 servers across production and non-production environments, managing database level and snapshot level backups, ensuring SLAs and security compliance.
For Azure Backup , I implemented database level and infrastructure snapshot level backups considering SLA retention periods. Azure provides inbuilt backups with default 34-day retention periods and minimum seven-day periods based on standard premium settings. For infrastructure as a service with SQL applications, we configure using Azure Recovery Service solution. This Microsoft backup solution integrates with Azure Arc for centralized discovery, backup reporting, and configuration.
Which other solutions did I evaluate?
The Rubrik agent installation provides specific server access levels. After installation, we can discover the complete server and configure security and backup retentions. The initial backup configuration is followed by incremental backups.
What other advice do I have?
The solution is straightforward to implement with simple clicks, cluster implementation, and discovery processes. Snapshot restoration to other subscriptions remains a limitation. The implementation can be completed through manual processes or automated scripts. Based on the overall experience, I rate Rubrik 7 out of 10.