Solutions for Telecommunications

Discover curated Solutions that address varied use cases across telecommunications

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Transforming telecommunications with AWS

Unlock the full potential of the cloud and innovate faster. AWS offers the broadest set of services, Solutions, and Guidance coupled with pre-built industry AWS Partner Solutions to make it easier to select the right tools for your highest-priority workloads. Use Solutions on AWS for Telecommunications to modernize your networking infrastructure and deliver innovative customer experiences.

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Browse Solutions for telecommunications

Explore AWS Services, ready-to-deploy AWS Solutions, specialized Partner Solutions, and architectural Guidance for your telecommunications initiatives.

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Business Support Systems (BSS)
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  • AWS Service

    Amazon Bedrock

    The easiest way to build and scale generative AI applications with foundation models

  • AWS Solution

    QnABot on AWS

    Deploy a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback, powered by large language models (LLMs).

  • AWS Service

    Amazon Connect

    Accelerate innovation at lower cost with Amazon Connect, an AI-native contact center from AWS

  • AWS Service

    Amazon Lex

    Add sophisticated, natural language, AI-powered chatbots to new and existing applications

  • Guidance

    Live Call Analytics with Agent Assist on AWS

    This Guidance provides Artificial Intelligence powered speech analytics and conversation insights in real time to boost agent productivity and improve the customer experience.

  • Guidance

    Post Call Analytics on AWS

    This Guidance offers a scalable, cost-effective approach to call analytics by gathering actionable insights to spot emerging trends, identify agent coaching opportunities, and assess the general sentiment of calls.

  • Partner Solution

    successkpi inc.

    Contact Center Analytics for Amazon Connect

    Pure SaaS platform for real-time and historical reports, dashboards, and analytics for IVR, ACD, call routing, and call recording. The platform provides fully integrated and end-to-end reporting for the entire contact center operation including speech and text analytic and quality monitoring.

  • Partner Solution

    local measure

    Local Measure Engage for Amazon Connect

    Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer calls and direct messages across WhatsApp, Facebook Messenger, Twitter, email, Web Chat, and SMS via a single inbox.

  • AWS Service

    Amazon Comprehend

    Derive and understand valuable insights from text within documents
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AWS for Telecommunications

AWS is transforming telecommunications companies with comprehensive cloud, analytics, and AI capabilities. Discover how leading organizations use AWS to enhance operations and drive innovation. Explore case studies and benefits to see how AWS can accelerate your success in telecommunications.

Learn more about AWS for Telecommunications