Tag: digital transformation

Creating a government that is more transparent, better performing, and capable of responding to the needs of its citizens in real-time is not without its challenges. Governments must navigate a complex landscape of legacy systems, stringent regulations, and the need to protect sensitive citizen data. This is when the concept of a landing zone becomes essential.

Generative artificial intelligence (AI) has captured the imagination of organizations across industries, promising to revolutionize workflows and drive innovation. As public sector entities explore this transformative technology, a critical challenge emerges: identifying and prioritizing high-value use cases that align with specific business objectives and delivering measurable outcomes. In this post, we present an Amazon Web Services (AWS) framework to help public sector organizations navigate generative AI adoption and unlock its true potential.

Governments worldwide dedicate a significant portion of their IT budget to maintaining legacy technology systems. This can pose security and operational continuity challenges and governments seek to address this challenge. Amazon Web Services (AWS) public sector government transformation specialists researched what technology leaders in government and in the highly regulated private sector believe their main IT challenges are. This post summarizes the insights and suggests four approaches to consider.

During her visit to Armenia on July 10, 2024, Samantha Power, the United States Agency for International Development (USAID) Administrator, announced $5 million in funding for a new public-private collaboration between USAID, the Government of Armenia, and Amazon Web Services (AWS). The collaboration will be delivered through USAID’s Enterprises for Development, Growth, and Empowerment (EDGE) Fund, launched to leverage the private sector’s competitive edge to solve global challenges. Read this post to learn more.

Nonprofit organizations (NPOs) and nongovernmental organizations (NGOs) focusing on sustainability are dedicated to fostering a healthy environment, preserving our planet, and providing a livable future for upcoming generations. This post highlights how NPOs and NGOs across the Europe, Middle East, and Africa (EMEA) region use Amazon Web Services (AWS) to drive their missions. It also addresses the challenges they face in digital transformation and offers resources to navigate those challenges.

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

Olivia Peterson, director of federal financial sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is a kind and thoughtful trailblazer who has built a career embedded in customer obsession, while creating safe spaces for her team to thrive. She is the latest guest on the AWS Behind the Cloud vodcast, where she talked about the opportunities technology provides for federal financial agencies to fulfill their missions – from fighting financial crime to increasing internal efficiencies. Read this post to learn more.

Digital public infrastructure (DPI) describes the foundational digital capabilities nations provide to facilitate efficient and secure interactions within society, such as proving identity, paying for goods and services, proving an entitlement, or sharing data. DPI is a country’s digital backbone, rapidly enabling modern and responsive government, increasing inclusion and economic participation, and stimulating innovation across all sectors. This post provides several compelling examples of governments worldwide that are benefitting from DPI.

Christian Hoff, director of federal civilian sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is an inspirational and humble trailblazer who has built a lifelong career of serving others and improving lives. He’s thrived through a multifaceted lens as a Lieutenant Colonel (Retired), mentor and mentee alike, and father. Read this post and listen to the latest episode of the AWS Behind the Cloud vodcast for Hoff’s professional and personal insights.

In September 2021, Japan took a leap with the establishment of its Digital Agency and the creation of the government cloud. With the goal to build a society in which no one is left behind by improving convenience, health, and happiness through digital technology, Japan’s Digital Agency represents the nation’s bold commitment to digital innovation across government and society. In June 2024, two cloud engineers from the Digital Agency, Kazuma Takeda and Shinichi Nishihata, shared their process and learnings at the Amazon Web Services (AWS) Summit Japan, the largest AWS learning event in the country. For those who were unable to attend or watch virtually, this post summarizes their presentation.