AWS Public Sector Blog

Tag: Artificial Intelligence

AWS branded background design with text overlay that says "Streamlining educational assessment tools with generative AI on AWS"

Streamlining educational assessment tools with generative AI on AWS

Curriculum Associates is an education technology (EdTech) company using data-driven technology to bring personalized, evidence-based learning to K12 education institutions. Drawing on the AWS team’s considerable AI expertise and using generative AI resources from AWS, Curriculum Associates transformed their alignment process, freeing up their staff to focus on efforts more directly related to supporting student growth and serving teachers.

AWS branded background design with text overlay that says "EDUCAUSE 2024: 5 ways AWS Partners are building the future of higher education"

EDUCAUSE 2024: 5 ways AWS Partners are building the future of higher education

Leaders in higher education recognize that generative artificial intelligence (AI), machine learning (ML), cloud computing, and other advanced technologies are rapidly changing how education and research happen on campus. Whether through data-driven administrative decision-making, generative AI infrastructure for research, or enhanced learning tools for the classroom, higher education institutions are developing and applying technology in innovative and helpful ways. Some of these examples will be shared at the EDUCAUSE Annual Conference from October 21-24 in San Antonio.

AWS branded background design with text overlay that says "AWS hosts inaugural Defense Industry Partner Forum"

AWS hosts inaugural Defense Industry Partner Forum

In August 2024, Amazon Web Services (AWS) convened more than 65 Defense Industrial Base (DIB) companies at Amazon’s HQ2 in Arlington, Virginia for the inaugural AWS Defense Industry Forum. The DIB consists of more than 100,000 companies and subcontractors, which support the U.S. Department of Defense (DoD), and AWS joins forces with DIB partners to provide global infrastructure and cutting-edge technology to outpace our adversaries. Read this post to learn more about the two-day event.

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Elevating internal customer support at Thorn with AWS: A generative AI use case

Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, such as Thorn, are turning to innovative technology solutions. In this post, we explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering.

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How to use AWS Wickr to enable healthcare workers to interact with generative AI

Amazon Web Services (AWS) Wickr is an end-to-end encrypted messaging and collaboration service with features designed to keep internal and external communications secure, private, and compliant. In this post, we present an architecture that uses the Wickr messaging solution for protected communication with a generative AI backend system, which uses an existing open source project: the AWS GenAI Chatbot. Read this post to learn more.

AWS branded background design with text overlay that says "Improving constituent experience using AWS-powered generative AI chatbots"

Improving constituent experience using AWS-powered generative AI chatbots

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

Host Sarah Storelli is seated to the left of Olivia Peterson during the recording of their Behind the Cloud vodcast episode.

Reimagining the US federal financial space with generative AI: Insights from AWS executive Olivia Peterson

Olivia Peterson, director of federal financial sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is a kind and thoughtful trailblazer who has built a career embedded in customer obsession, while creating safe spaces for her team to thrive. She is the latest guest on the AWS Behind the Cloud vodcast, where she talked about the opportunities technology provides for federal financial agencies to fulfill their missions – from fighting financial crime to increasing internal efficiencies. Read this post to learn more.

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AWS commits $10M to support new Cancer AI Alliance with the Fred Hutch Cancer Center

Amazon Web Services (AWS) is proud to be a healthcare and technology partner for the Cancer AI Alliance (CAIA), a new initiative announced today. The CAIA is a consortium of four National Cancer Institute (NCI)-designated cancer centers, led by the Fred Hutch Cancer Center, and leading technology and service companies. AWS is contributing a total of $10 million towards the more than $40 million in funding that helps establish the CAIA.

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Demystifying AI: How RAG boosts efficiency in state and local government departments

Welcome to the frontier of public sector innovation, where artificial intelligence (AI) is not just a buzzword but a tool for transformative change. As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

AWS solutions for use cases across public sector industries

Companies across all industries face a multitude of challenges in their operations, many of which can be addressed through innovative uses of technology. By implementing use cases tailored to their specific needs, organizations can drive efficiencies, mitigate risks, and create competitive advantages. This comprehensive post explores some high-impact use cases with the corresponding Amazon Web Services (AWS) solution that can transform public sector industries.