AWS Public Sector Blog
Tag: Amazon QuickSight
Improving customer experience for the public sector using AWS services
Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.
Building compliant healthcare solutions using Landing Zone Accelerator
In this post, we explore the complexities of data privacy and controls on Amazon Web Services (AWS), examine how creating a landing zone within which to contain such data is important, and highlight the differences between creating a landing zone from scratch compared with using the AWS Landing Zone Accelerator (LZA) for Healthcare. To aid explanation, we use a simple healthcare workload as an example. We also explain how LZA for Healthcare codifies HIPAA controls and AWS Security Best Practices to accelerate the creation of an environment to run protective health information workloads in AWS.
Use Landing Zone Accelerator on AWS customizations to deploy Cloud Intelligence Dashboards
In this post, you will learn how to deploy Amazon Web Services (AWS) Cloud Intelligence Dashboards (CID) using the Landing Zone Accelerator on AWS (LZA) solution. In doing so, you will learn how to customize your LZA deployment using the customizations-config.yaml file. By utilizing the LZA and CID together, you can streamline the deployment process, ensure compliance with best practices, and gain valuable insights into your cloud environment, ultimately leading to improved operational efficiency, enhanced security, and better-informed decision-making.
Track application resiliency in public sector organizations using AWS Resilience Hub
The Amazon Web Services (AWS) Resilience Hub provides you with a single place to define your resilience goals, assess your resilience posture against those goals, and implement recommendations for improvement. In this post, we discuss how we can track the resiliency of software applications and infrastructure using AWS Resilience Hub to provide “always available” services and monitor changes to the application availability.
Unlocking data governance for multiple accounts with Amazon DataZone
This post discusses how Amazon Web Services (AWS) can help you successfully set up an Amazon DataZone domain, aggregate data from multiple sources into a single centralized environment, and perform analytics on that data. Additionally, this post provides a sample architecture as well as a walkthrough on how to set up that architecture. Ultimately, this post serves as a valuable resource if you’re seeking to optimize your data management processes and derive actionable insights to drive business growth.
Modern data strategy for government tax and labor systems
Introduction Government authorities such as tax, unemployment insurance, and other finance agencies across the US and globally are seeking ways to innovate. They are trying to unlock insights from their data, deliver better customer experiences, and improve operations using cutting-edge technologies such as generative artificial intelligence (AI), machine learning (ML), and other data analytics tools. […]
Build population health systems to enhance healthcare customer experiences on AWS
As the amount of health data increases, different healthcare, life sciences, population health, and public health organizations are working to modernize their data infrastructure, unify their data, and innovate faster with technologies like artificial intelligence and machine learning (AI/ML). In this blog post, we dive deep on architecture guidance that enables healthcare providers to improve patient care.
Extracting, analyzing, and interpreting information from Medicaid forms with AWS
What if paper forms could be processed at the same speed as digital forms? What if their contents could be automatically entered in the same database as the digital forms? Medicaid agencies could analyze data in near real time and drive actionable insights on a single dashboard. By using artificial intelligence (AI) and machine learning (ML) services from AWS, Medicaid agencies can create this streamlined solution. In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms.
Automating returned mail to keep members enrolled during Medicaid unwinding
As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. For nearly a year, AWS has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. In this blog post, explore how AWS can help with automating returned mail to support members in keeping their coverage.
Analyzing vehicle fleet location data from a data lake with AWS
At AWS, many public sector customers operate fleets of vehicles (e.g. emergency response, public transportation) that generate location data, which is ultimately stored in a data lake. These customers frequently ask how they can quickly visualize this data and extract insights that can help them optimize how they operate their vehicle fleets. In this post, learn how to use Amazon Athena and Amazon Location Service to perform ad hoc reverse geocoding on a notional dataset of vehicle location history, and visualize the results on an Amazon QuickSight map.