AWS Public Sector Blog
Tag: Amazon Cognito
Reimagining customer experience with AI-powered conversational service discovery
In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.
Wake Forest University builds novel, robust alumni and student app on AWS
Wake Forest is a leading private university in the US with close to 9,000 enrolled students and almost 7,000 faculty and staff. With more than 82,000 degree recipients across all 50 US states and 103 foreign countries, its broader community is vast and growing. To make the most of this diverse community, university leaders want to create connections between individuals across graduating classes, disciplines, and geographies. This post highlights how the school used Amazon Web Services (AWS) to build a solution that brings its whole community closer.
Nebraska Judicial Branch modernizes its Electronic Exhibits System using AWS
More than 180 courts compose the Nebraska Judicial Branch, which together handle more than 285,000 cases annually and all of the case exhibits that come with such a workload. This blog post highlights the Judicial Branch’s journey to building an electronic exhibits system on Amazon Web Services (AWS).
Building smart infrastructure: Using AWS services for digital twins
In this post, learn use cases for digital twins, plus how to create an open-source digital twin sample front-end application built with AWS Amplify, Amazon Cognito, and AWS IoT Core that you can use as a starting point for building efficient, scalable, and secure digital twin solutions.
UNSW students build a world record-holding solar electric race car with AWS
The undergraduate students from the University of New South Wales (UNSW) didn’t just build a race car from scratch—they built a world-record-holding solar electric race car: the Sunswift 7. In three years, they engineered everything from the aerodynamic design to the software used to run the car. After going live with their telemetry system on AWS, the racing team set a new Guinness World Record for the World’s Fastest Electric Vehicle going over 1,000km (621 miles) on a single charge.
Civix simplifies online campaign finance reporting with AWS serverless technology
Civix, a government technology (GovTech) company and AWS Partner, uses AWS to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Civix saw an opportunity to streamline how filers and third-party vendors manage and report disclosure data to states. Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve.
Singapore’s OneNUHS App uses AWS to help patients take ownership of their health
Singapore’s National University Health System (NUHS) collaborated with Integrated Health Information Systems (IHiS), Singapore’s technology agency for the public sector, to develop the OneNUHS App. The mobile healthcare application extends healthcare services beyond the hospital, providing telehealth services like video consultations with doctors and more. To accelerate time-to-launch, save costs, and support reliable access for Singaporeans, the OneNUHS app uses AWS.
How government agencies can vet external data in minutes with data interchange zones
Learn how government agencies can use AWS to build data interchange zones to automate their ability to ingest and validate data from other agencies or external entities in a secure manner. Automating this process can help agencies save time to focus on more strategic aspects of their mission.
AWS announces low-to-no cost security services for federal political campaigns and committees
It is essential for election campaigns and committees to have access to the latest security services so they can mitigate risks against security threats at minimal cost. To support this, AWS is collaborating with Defending Digital Campaigns (DDC) to offer more than 20 cybersecurity-related AWS services for low-to-no cost to all active and registered national party committees and federal candidate committees for the US House and US Senate midterm elections that are eligible in accordance with DDC and Federal Election Commission (FEC) criteria.
How to improve government customer experience by building a modern serverless web application in AWS GovCloud (US)
Modern applications built using microservices architectures improve customer experience by dramatically reducing the risk of failures in a web application. In this blog post, we present a sample AWS reference architecture of a microservices application built using an architecture framework based in AWS GovCloud (US), which can help support adherence to a Federal Risk and Authorization Management Program (FedRAMP) High Baseline.