AWS Public Sector Blog

Category: Networking & Content Delivery

AWS branded background design with text overlay that says "Improving constituent experience using AWS-powered generative AI chatbots"

Improving constituent experience using AWS-powered generative AI chatbots

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

AWS branded background design with text overlay that says "Reducing transcription costs by 60% using AWS AI/ML services"

Reducing transcription costs by 60% using AWS AI/ML services

The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.

AWS branded background with text overlay that says "Mitigating inadvertent IPv6 prefix advertisement with AWS automation"

Mitigating inadvertent IPv6 prefix advertisement with AWS automation

As federal agencies migrate to the Trusted Internet Connections (TIC) 3.0 framework, they will use Amazon Web Services (AWS) to exit to the internet, bypassing the TIC network. This transition requires agencies to plan and coordinate migration activities to verify seamless IPv6 connectivity. Agencies need to coordinate advertising their IPv6 prefixes with AWS, using mechanisms like Bring your own IP addresses (BYOIP). The migration process could involve changes in routing policies, firewall rules, and security controls to accommodate the IPv6 prefix changes. Read this post to learn more.

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Safeguarding data exchange in government using AWS

When government agencies choose Amazon Web Service (AWS) to store data, they choose to take advantage of inheriting the strictest security controls and standards. In addition, AWS services offer a unique opportunity to enhance networking and security approaches, ensuring safe and resilient data transfer mechanisms. This blog post provides guidance towards data sharing among government agencies, offering prescriptive approaches and best practices for implementing secure data exchange solutions using AWS services.

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Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations

The­ Digital Transformation Hub (DxHub) at California Polytechnic State University (Cal Poly) in San Luis Obispo – powered by Amazon Web Services (AWS) and part of the AWS Cloud Innovation Centers (CIC) program – collaborated with the City of San Diego and the San Diego Cyber Center of Excellence (CCOE) to create ‘My eCISO,’ a generative artificial intelligence (AI)-based application that propels public and private organizations on a path to cyber resiliency. This post explores the technology behind My eCISO and its implications for organizations looking to protect against attacks.

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Discover the AWS Global Cloud Infrastructure located in Canada

The Amazon Web Services (AWS) Global Cloud Infrastructure is a secure, extensive, and reliable cloud platform, offering more than 200 fully featured services from data centers globally. When you want to distribute your applications globally, closer to your end users with single-digit millisecond latency, AWS offers the cloud infrastructure you require, whenever and wherever. In this post, we examine the part of the Global Cloud Infrastructure located in Canada and discuss the architecture of its AWS network backbone connectivity.

AWS branded background design with text overlay that says "Streamlining digital transformation in German healthcare with AWS"

Streamlining digital transformation in German healthcare with AWS

Healthcare organizations worldwide are leveraging Amazon Web Services (AWS) and partner solutions to modernize, transform, and innovate their businesses. Ensuring the availability and security of critical applications is paramount. For example, two renowned German medical facilities, Fachklinikum Mainschleife and Max Grundig Klinik, needed to modernize their IT infrastructure to comply with stringent regulatory requirements outlined in the country’s Law for Accelerating the Digitalization of Healthcare (DigiG). Reliable and compliant service offerings from AWS enabled the medical facilities to provide reliable access to essential systems.

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Singapore’s EVe harnesses the power of data with help from NTT DATA, AWS

In alignment with Singapore’s ambitious sustainability objectives, the Land Transport Authority (LTA) of Singapore is intensifying its efforts to spur the adoption of electric vehicles. This contributes to the nation’s goal of achieving 100 percent cleaner energy vehicles by 2040, and the effort leverages Amazon Web Services (AWS). LTA has set up EV-Electric Charging Pte Ltd (EVe) to manage the deployment of up to 12,000 electric vehicle (EV) charging points distributed across 2,000 Housing Development Board (HDB) carparks.

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Web filtering for education using AWS Network Firewall

Managing access to websites and safeguarding users from harmful content is a critical component of a layered cybersecurity approach, especially in educational settings. Schools and institutions of higher learning have a responsibility to provide a secure online experience for their students and staff. Traditionally, this has been accomplished through on-site web filtering appliances. Amazon Web Services ( AWS) Network Firewall allows customers to filter their outbound web traffic from on-premises environments based on fully qualified domain names (FQDN) or Server Name Indication (SNI) for encrypted traffic. This post will use AWS Client VPN to demonstrate routing and filtering traffic from external resources through Network Firewall.

AWS branded background image with text overlay that says "How AWS helps agencies meet OMB AI governance requirements"

How AWS helps agencies meet OMB AI governance requirements

The Amazon Web Services (AWS) commitment to safe, transparent, and responsible artificial intelligence (AI)—including generative AI—is reflected in our endorsement of the White House Voluntary AI Commitments, our participation in the UK AI Safety Summit, and our dedication to providing customers with features that address specific challenges in this space. In this post, we explore how AWS can help agencies address the governance requirements outlined in the Office of Management and Budget (OMB) memo M-2410 as public sector entities look to build internal capacity for AI.