Category: Artificial Intelligence

Public sector agencies often need to provide information and services to citizens without needing authentication. At the same time, these agencies must make sure that their digital services remain secure, compliant, and reliable. Amazon Q Business embedded web experiences, when integrated with AWS Amplify, offer a powerful solution for delivering AI-powered conversational interfaces to unauthenticated users while maintaining robust security controls. This post explores how public sector organizations can use Amazon Q Business anonymous web experiences within AWS Amplify applications to enhance citizen services while implementing security best practices.

Today’s education technology (EdTech) leaders face intense pressure to “do something with AI.” Fear of missing out has created a mentality where companies rush out AI features without understanding what problems they’re solving for their users. At AWS, we work closely with EdTech leaders navigating the generative AI landscape, and we’ve seen these patterns emerge repeatedly. Based on our experience collaborating with EdTech organizations across the education spectrum, we’ve created a list of five common pitfalls that derail generative AI efforts and the strategic approaches we recommend to avoid them.

QS Quacquarelli Symonds (QS)—a global leader in higher education analytics, insights, and services—unveiled a groundbreaking prototype called “Project Cerebrum” at the annual “Back to School” Summit in New York. Built in collaboration with AWS, Project Cerebrum introduces a new frontier in AI-powered knowledge management: a self-sustaining, agentic knowledge ecosystem that learns, adapts, and grows with the global higher education and workforce landscape.

Government agencies struggle to modernize citizen experiences while optimizing resources, reducing costs, and enhancing security. Siloed systems, untenable volumes, reduced staff, and manual workflows create an urgent need to modernize the citizen experience and drive efficiencies by using generative AI, agentic AI, automation, and analytics—while paying only for what you use. Amazon Connect—the AWS AI-powered, comprehensive contact center as a service (CCaaS) application—transforms government contact centers of all sizes into modern, efficient, and secure service delivery hubs providing enhanced experiences. Read this post to learn more.

In this post, we explore how WestCare—a worldwide family of nonprofit organizations providing treatment and rehabilitation, mental health and wellness, emergency support, housing opportunities, education and prevention, criminal justice, domestic violence, and veterans services—uses AWS services to transform healthcare delivery and reduce administrative burden.

In this blog, we will explore how customers can use Innovation Sandbox on AWS to transform the management of temporary sandbox environments, so that they can focus on driving innovation, skill building, and developing the next big technological breakthrough.

Blue Origin is transforming space exploration with a mission to make space access routine, reliable, and cost-effective. In January 2025, the company achieved a historic milestone with its first orbital spaceflight—the New Glenn 1 (NG-1) rocket launch—powered by AWS GovCoud (US) and generative AI.

In this post, we explore how Amazon Q Business is transforming government organizations through secure, AI-powered assistance across various use cases—from public records management to workforce development. Its robust security features, compliance standards, and data privacy controls make it an ideal solution for government entities undergoing digital transformation.

Organizations are modernizing their incident response by using AWS capabilities alongside chat-based collaboration platforms such as Slack and Microsoft Teams. This shift helps streamline monitoring, enabling centralized awareness, real-time collaboration, and faster threat detection and mitigation. In this post, we demonstrate how Amazon Q Developer in chat applications transforms incident response and team coordination, with practical examples using Slack integration.

Meeple Srl—a technology spin-off from the University of Padua and Amazon Web Services (AWS) Partner—has released the Amazon Bedrock API Provider plugin for Moodle. This open source integration enables educational institutions to seamlessly connect Moodle Learning Management Systems with Amazon Bedrock, providing access to foundation models. Read this post to learn more.