Category: Artificial Intelligence

As we look ahead to 2025, it’s crucial to maintain vigilance, especially during the holiday season, when cybersecurity risks tend to escalate. Many organizations use Amazon Web Services (AWS) to enhance their security posture and improve resilience. In this post, we discuss the AWS best practices for securing your data during the holiday season.

Benefit programs like unemployment insurance are complicated and time-sensitive with weekly eligibility requirements. As a result, contact centers routinely experience high call volume that increases exponentially during economic downturns. Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. More than ever, agencies can benefit from AI and automation to reduce call volume, improve self-service, and empower staff productivity—not just to maintain service levels during low unemployment, but to scale and rise to the occasion of unexpected surges in demand.

Healthcare organizations face a significant challenge in making sense of the vast amounts of unstructured medical data trapped in patient records, lab results, and clinical guidelines. Approximately 97 percent of the 50 petabytes (PB) of healthcare data generated annually goes unused. This untapped resource could hold the key to improving patient care and saving valuable clinician time. Read this post learn how we built an innovative solution on Amazon Web Services (AWS) generative artificial intelligence (AI) capabilities that lets clinicians unlock this data treasure trove.

The American College of Radiology (ACR) is a nonprofit organization and world leader supporting the radiology community. Founded in 1923, ACR represents more than 41,000 diagnostic and interventional radiologists, radiation oncologists, nuclear medicine physicians, and medical physicists. In this post, we share how ACR implemented a Statistical Analysis System (SAS) solution on Amazon Web Services (AWS) to accomplish their big data processing and analysis needs, resulting in better cost optimization, performance improvements, and improved scalability.

Ash Thankey, director of national security sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is an empathetic and energizing trailblazer who has built a career embedded in diversity of thought and problem solving, with customer obsession at the forefront. If there is anyone who knows how to consider multiple viewpoints to make informed decisions that directly assist in mission outcomes, it’s Ash. Learn more as you watch the 10th episode of the AWS Behind the Cloud vodcast.

In this post, we showcase a Retrieval-Augmented Generation (RAG) application that can search and query across multiple Indian languages using the Cohere Embed – Multilingual model and Anthropic Claude 3 on Amazon Bedrock. This post focuses on Indian languages, but you can use the approach with other languages that are supported by the large language model.

The AWS Open Data Sponsorship Program makes high-value, cloud-optimized datasets publicly available on Amazon Web Services (AWS). AWS works with data providers to democratize access to data by making it available to the public for analysis on AWS; develop new cloud-based techniques, formats, and tools that lower the cost of working with data; and encourage the development of communities that benefit from access to shared datasets. Through this program, customers are making over 100 petabytes (PB) of high-value, cloud-optimized data available for public use. This quarter, AWS released 39 new or updated datasets.

Since its launch in 2023, the Amazon Web Services (AWS) Skills to Jobs Tech Alliance has been joined by more than 650 employers and more than 970 educatio­­­nal institutions, and has engaged more than 53,000 learners with employers across 11 countries. Germany is renowned for its engineering innovation and industry strength in sectors such as automotive, manufacturing, chemicals, and pharmaceuticals, and this post highlights the contributions the Tech Alliance is making in the country.

During AWS re:Invent 2024, an Innovation Session presented by Worldwide Public Sector Vice President Dave Levy illustrated how AWS empowers customers to innovate and tackle critical challenges faster and more efficiently using cloud technology and generative artificial intelligence (AI). Take a few minutes to read this post and learn more about the transformative initiatives, inspiring customer stories, and technological developments that help AWS public sector customers improve life on Earth.

At Amazon Web Services (AWS), we believe in the power of cloud technology to transform healthcare and improve lives. Because of this, at AWS re:Invent 2024 we announced a commitment of up to $2 million in AWS credits to help four Advanced Research Projects Agency for Health (ARPA-H) Sprint for Women’s Health launchpad awardees address critical unmet challenges in women’s health.