AWS Cloud Operations Blog

Category: Intermediate (200)

Visualizing Amazon CloudWatch Costs – Part 1

Amazon CloudWatch monitors your AWS resources and the applications you run on AWS in real-time. You can use CloudWatch to collect metrics, logs, traces, set up alarms, create synthetic checks, and more. The information you collect lets you observe, validate, and alert on areas of interest to you. In this two-part post, we’ll explore a […]

Monitoring the availability and health of on-premises application using AWS CloudWatch Synthetics

Amazon CloudWatch is a monitoring and observability service that provides you with data and actionable insights to monitor your applications, respond to system-wide performance changes, and optimize resource utilization. You can utilize various CloudWatch capabilities to monitor the health of your application that is available over the internet, or resides within an Amazon Virtual Private Cloud (Amazon VPC) […]

How CDW manages AWS support cases for multiple AWS managed services (AMS) Accelerate accounts

CDW is an AWS Advanced Tier partner with six partner programs and 50+ AWS Customer launches. Furthermore, it has partnered with AWS Managed Services (AMS) to provide a competitive advantage that further propels the quality and delivery of end-to-end IT solutions. CDW Cloud Managed Services powered by AMS helps you deploy, deliver, and manage applications […]

Use port forwarding in AWS Systems Manager Session Manager to connect to remote hosts

We recently announced a new capability within AWS Systems Manager Session Manager that allows forwarding connections from client machines to ports on remote hosts. This enables users to securely access and manage remote servers (databases, web servers, etc.) in the private networks without needing to setup bastion hosts or open additional ports to the outside […]

Enhance Operational Insight by Converting the Output of any AWS SDK Commands to Prometheus Metrics

Have you ever wished you had the output of an AWS Command to enrich your dashboards or alerts? The AWS control plane contains a rich set of information that can be operationally insightful! Recently I encountered a customer running multiple Amazon Elastic Kubernetes Service (Amazon EKS) clusters in an IP constrained environment. When a subnet […]

Announcing AWS Config Compliance Scores for conformance pack

Back in November 2019, we announced AWS Config Conformance Packs, which is a collection of AWS Config rules and remediation actions that can be easily deployed as a single entity in an account and a region or across an organization in AWS Organizations. Conformance Packs have helped AWS customers to manage and enforce compliance of […]

Copy existing AWS CloudTrail trails events to a AWS CloudTrail Lake event data store

AWS announced the general availability of AWS CloudTrail Lake on 5th Jan 2022, a managed audit and security lake that lets you aggregate, immutably store, and query activity logs for auditing, security investigation, and operational troubleshooting. Since launch, customers have adopted this feature, and it’s an integral part of customer operational and security operational processes. […]

Leverage Atlassian Jira Service Management (JSM) to manage AWS Support cases

Many AWS customers using Atlassian Jira Service Management (JSM) as their IT Service Management (ITSM) tool require AWS Support cases to have corresponding ITSM Incident records. To maintain consistency between these two disparate systems, users were forced to manually recreate support cases as JSM incidents. Because of this, customers asked for a transparent process where […]

How Kyndryl used AWS Service Management Connector, AWS Config and AWS Systems Manager to achieve lifecycle management of AWS resources through ServiceNow

Customers need a way to do lifecycle management of AWS resources in the AWS Cloud. Many customers leverage managed solutions providers to manage their AWS accounts, and they’re looking for AWS native solutions and integrations to solve their business problems. Lifecycle management includes discovering new resources from customer’s AWS environment, populating them via federation into […]