AWS Machine Learning Blog

Category: Amazon Lex

Amazon Lex Now Supports Telephony Audio (8 kHz) for Increased Speech Recognition Accuracy

To increase the accuracy of speech recognition for conversations over the phone, Amazon Lex now supports telephony audio (8 kHz). You can now employ the same deep learning technology as Amazon Alexa to converse with your applications and fulfill the most common requests. Amazon Lex maintains context and dynamically manages the dialogue, adjusting responses based […]

Voice-Enabled Mobile Bot Drives Auto Industry Innovation with Real-Time Trade-in Values for Vehicles

The Kelley Blue Book Bot allows users to get real-time Kelley Blue Book® Trade-In Value for vehicles using natural language. Users can interact with the chatbot in both voice and text. A simple question like, “Kelley Blue Book, can you tell me the trade-in value for my 2012 Honda Civic?” is all that is needed […]

Activity Tracking with a Voice-Enabled Bot on AWS

Listen to this post Voiced by Amazon Polly It’s New Year’s Eve. Your friends and loved ones have gone to the party, but you can’t go just yet because you haven’t figured out how to track the key performance indicators for your New Year’s resolution. You’ve already divided your resolution into categories, and you’ve set […]

AI Tech Talk: Introducing Amazon Lex – A Service for Building Voice or Text Chatbots

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user […]

Building Better Bots Using Amazon Lex (Part 2)

In Part 1 we reviewed some elementary bot design considerations, built the Amazon Lex CoffeeBot chatbot, and used the Amazon Lex Test console to confirm that CoffeeBot reacted to text input as expected.  In this post, we make some more design decisions to take CoffeeBot to the next level, including voice interaction. Note: The code […]

Building Better Bots Using Amazon Lex (Part 1)

As Jeff Barr showed in his introductory blog post, Amazon Lex is a service that allows developers to build conversational interfaces for voice and text into applications. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, so you can quickly and easily build sophisticated, natural language […]