Category: Amazon Kendra

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides. Valuable data in organizations is stored in both structured and unstructured repositories. An enterprise search solution should […]

Customer relationship management (CRM) is a critical tool that organizations maintain to manage customer interactions and build business relationships. Zendesk is a CRM tool that makes it easy for customers and businesses to keep in sync. Zendesk captures a wealth of customer data, such as support tickets created and updated by customers and service agents, […]

Amazon Kendra is an intelligent search service powered by machine learning (ML). With Amazon Kendra, you can easily aggregate content from a variety of content repositories into a centralized index that lets you quickly search all your enterprise data and find the most accurate answer. Many organizations use the content management platform Alfresco to store […]

Unstructured data continues to grow in many organizations, making it a challenge for users to get the information they need. Amazon Kendra is a highly accurate, intelligent search service powered by machine learning (ML). Amazon Kendra uses deep learning and reading comprehension to deliver precise answers, and returns a list of ranked documents that match […]

Amazon Kendra offers highly accurate semantic and natural language search powered by machine learning (ML). Many organizations use GitHub as a code hosting platform for version control and to redefine collaboration of open-source software projects. A GitHub account repository might include many content types, such as files, issues, issue comments, issue comment attachments, pull requests, […]

July 2023: This post was reviewed for accuracy. Organizations use agile project management platforms such as Atlassian Jira to enable teams to collaborate to plan, track, and ship deliverables. Jira captures organizational knowledge about the workings of the deliverables in the issues and comments logged during project implementation. However, making this knowledge easily and securely […]

Organizations use collaborative document authoring solutions like Salesforce Quip to embed real-time, collaborative documents inside Salesforce records. Quip is Salesforce’s productivity platform that transforms the way enterprises work together, delivering modern collaboration securely and simply across any device. A Quip repository captures invaluable organizational knowledge in the form of collaborative documents and workflows. However, finding […]

Amazon Kendra is a highly accurate and easy-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides. For many organizations, Box Content Cloud is a core part of their content storage and lifecycle management […]

Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. Amazon Kendra supports a variety of document formats, […]

Amazon Kendra is an intelligent search service powered by machine learning. You can receive spelling suggestions for misspelled terms in your queries by utilizing the Amazon Kendra Spell Checker. Spell Checker helps reduce the frequency of queries returning irrelevant results by providing spelling suggestions for unrecognized terms. In this post, we explore how to use […]