Category: Amazon Comprehend

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning (ML) to discover insights from text. As a fully managed service, Amazon Comprehend requires no ML expertise and can scale to large volumes of data. Amazon Comprehend provides several different APIs to easily integrate NLP into your applications. You can simply call […]

Intelligent document processing (IDP) is a common use case for customers on AWS. You can utilize Amazon Comprehend and Amazon Textract for a variety of use cases ranging from document extraction, data classification, and entity extraction. One specific industry that uses IDP is insurance. They use IDP to automate data extraction for common use cases such as claims intake, […]

Technology trends and advancements in digital media in the past decade or so have resulted in the proliferation of text-based data. The potential benefits of mining this text to derive insights, both tactical and strategic, is enormous. This is called natural language processing (NLP). You can use NLP, for example, to analyze your product reviews […]

Update October 2023 (v0.8.7) – In this release: Generative transcript summarization and LLM powered Agent Assist are now enabled by default, and now use Amazon Bedrock by default. Generative transcript summarization now generates multiple call insights and can be easily extended and customized. The Agent Assist bot now offers on-demand in-progress call summarization to quickly […]

January 2024 (v0.7.5) – This latest release includes support for larger prompts by storing them in DynamoDB instead of SSM Parameter Store. December 2023 (v0.7.4) – This release includes the ability to upload call recordings directly from the UI, and a status indicator field showing call recordings that are being processed. This release also includes […]

Organizations are continuing to evaluate remote working arrangements and explore moving to a hybrid workforce model. Emerging trends suggest that not only has the number of online meetings attended by employees on a day-to-day basis increased, but also the number of attendees per meeting. One of the key challenges with online meetings is ensuring efficient […]

Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. With Amazon Kendra, you can stop searching […]

Many organizations spanning different sizes and industry verticals still rely on large volumes of documents to run their day-to-day operations. To solve this business challenge, customers are using intelligent document processing services from AWS such as Amazon Textract and Amazon Comprehend to help with extraction and process automation. Before you can extract text, key-value pairs, […]

Social media platforms provide a channel of communication for consumers to talk about various products, including the medications they take. For pharmaceutical companies, monitoring and effectively tracking product performance provides customer feedback about the product, which is vital to maintaining and improving patient safety. However, when an unexpected medical occurrence resulting from a pharmaceutical product […]

You may have tables in your Amazon Redshift data warehouse or in your Amazon Simple Storage Service (Amazon S3) data lake full of records containing customer case notes, product reviews, and social media messages, in many languages. Your task is to identify the products that people are talking about, determine if they’re expressing happy thoughts […]