Category: Amazon Q

In this post, we explore how to integrate Amazon Q Business with SharePoint Online using the OAuth 2.0 ROPC flow authentication method. We provide both manual and automated approaches using PowerShell scripts for configuring the required Azure AD settings. Additionally, we demonstrate how to enter those details along with your SharePoint authentication credentials into the Amazon Q console to finalize the secure connection.

Amazon Q Business provides a rich set of APIs to perform administrative tasks and to build an AI assistant with customized user experience for your enterprise. In this post, we show how to use Amazon Q Business APIs when using AWS Identity and Access Management (IAM) federation for user access management.

In today’s data-intensive business landscape, organizations face the challenge of extracting valuable insights from diverse data sources scattered across their infrastructure. Whether it’s structured data in databases or unstructured content in document repositories, enterprises often struggle to efficiently query and use this wealth of information. In this post, we explore how you can use Amazon […]

This post shows how Mark43 uses Amazon Q Business to create a secure, generative AI-powered assistant that drives operational efficiency and improves community service. We explain how they embedded Amazon Q Business web experience in their web application with low code, so they could focus on creating a rich AI experience for their customers.

In this post, we explore how Principal used QnABot paired with Amazon Q Business and Amazon Bedrock to create Principal AI Generative Experience: a user-friendly, secure internal chatbot for faster access to information. Using generative AI, Principal’s employees can now focus on deeper human judgment based decisioning, instead of spending time scouring for answers from data sources manually.

Microsoft Teams is an enterprise collaboration tool that allows you to build a unified workspace for real-time collaboration and communication, meetings, and file and application sharing. You can exchange and store valuable organizational knowledge within Microsoft Teams. Microsoft Teams data is often siloed across different teams, channels, and chats, making it difficult to get a […]

In this post, we share how Hearst, one of the nation’s largest global, diversified information, services, and media companies, overcame these challenges by creating a self-service generative AI conversational assistant for business units seeking guidance from their CCoE.

This post covers the steps to configure the Amazon Q Business Google Drive connector, including authentication setup and verifying the secure indexing of your Google Drive content.

A number of organizations use Gmail for their business email needs. Gmail for business is part of Google Workspace, which provides a set of productivity and collaboration tools like Google Drive, Gmail, and Google Calendar. Google Drive supports storing documents such as Emails contain a wealth of information found in different places, such as within […]

In this post, we show you how to unlock powerful post-call analytics and visualizations, empowering your organization to make data-driven decisions and drive continuous improvement.