Category: Messaging

Building on our previous exploration of AWS Mainframe Modernization for the telecommunications industry, we now turn our focus to a powerful partnership that’s revolutionizing the modernization journey for telcos. In this blog post, we delve into how AWS and Astadia, an Amdocs Company, are joining forces to provide a comprehensive, automated solution for mainframe modernization […]

Opportunities for telecoms with small language models (SLMs) explored how telecom operators can use SLMs deployed on Customer Premises Equipment (CPE) and Internet of Things (IoT) devices to enable autonomous environments and handle routine information requests. Subsequently, in Distributed inference with collaborative AI agents for telco-powered smart-X, we further explored the spectrum of distributed computing locations […]

Imagine a world where mental healthcare doesn’t mean endless waitlists for patients or documentation burnout for therapists. That world isn’t just possible—it’s already here. Technology is reshaping the mental healthcare landscape. AI-powered assistants now help to relieve clinicians of paperwork burdens, surface breakthrough insights, and improve efficiency. Meanwhile, digital platforms are connecting individuals with care […]

The healthcare industry faces mounting challenges—workforce shortages, clinical burnout, and a rise in chronic conditions. Additionally, monitoring patients post-discharge (ensuring treatment plan adherence and preventing readmissions) are resource-intensive tasks that drive up costs and can be prone to error. New remote patient monitoring technologies can play a crucial role in addressing these challenges. With 90 […]

We are thrilled to be joining the National Retail Federation (NRF) Big Show: Asia Pacific for its second year from June 3-5, 2025 in Singapore. This year’s theme, ‘Retail Unlimited,’ explores how technology can transform industries and elevate shopping experiences at every touchpoint. Together with Amazon Web Services (AWS), Amazon teams, and AWS Industry Partners, […]

This post describes how to gather, collect, and distribute data from your connected vehicles and connected assets, such as manufacturing machinery or utility meters, into the Salesforce Industry Cloud solutions using Amazon Web Services (AWS) services. With AWS Internet of Things (AWS IoT), there’s AWS IoT FleetWise, a managed service to efficiently collect vehicle data […]

The rise in electricity consumption, particularly due to electric vehicles (EVs), presents several challenges for power utilities, such as significant costs and long planning timelines of infrastructure upgrades, grid stability issues caused by fluctuations in demand due to EV charging, and the intermittent nature of renewables. In the first post (Improved utility asset management and maintenance […]

Healthcare organizations and public health agencies handle vast amounts of patient data. Accurately managing and linking sensitive patient information across multiple, potentially disconnected, sources are crucial for care coordination, research, and public health efforts. Building a unified and accurate unified patient index enables healthcare providers to access comprehensive patient histories, researchers to assemble robust datasets, […]

Healthcare providers collectively acquire billions of medical images each year, and each new image is subject to complex clinical and research workflows that are unique to each organization. New medical images are read, modified, and shared by a myriad of software systems and propagated to other downstream applications. This interoperability is made possible with the […]

In the fast-paced world of logistics, every minute counts. When trucks are idle waiting for paperwork processing, it costs companies dollars in wages and delays. Less-than-truckload (LTL) deliveries create a paperwork nightmare that typically causes next-day delays. Enter WNS Malkom’s groundbreaking solution: an AI-powered system that transforms hours of document processing into minutes, enabling same-day […]