AWS for Industries
Category: Generative AI
Elevating customer experience with generative AI and Telecom APIs using Agents for Amazon Bedrock
As customers increasingly demand personalized and efficient experiences, companies are using the power of artificial intelligence (AI) to enhance their customer support capabilities. By using the power of generative AI (GenAI), Agents for Amazon Bedrock, and the Telecom Networks API (under GSMA’s Open Gateway and Camara initiative), organizations can create intelligent chatbots and agents that […]
Boost sales team productivity and effectiveness with Sales Concierge on AWS
In the rapidly evolving life sciences industry, sales teams are facing growing challenges in engaging effectively with healthcare professionals (HCPs). With the complexity of drug portfolios, innovative go-to-market models, and intense competition, sales teams require quick access to critical data, intelligent guidance on HCP interactions, and the ability to automate administrative tasks. By addressing these […]
Improving Utility customer experience and field service efficiency using generative AI
Introduction The utilities sector provides essential services to our homes, businesses, and communities. As the world becomes increasingly digitized, electrified, and resource-constrained, the sector faces unprecedented challenges. Three key imperatives have emerged: Modernize and expand infrastructure: Utilities must invest in a sustainable infrastructure that meets growing demand while incorporating green energy sources, reducing waste, and […]
BMW Group fosters data-driven culture with a no-code generative AI data analytics solution on AWS
Today, many organizations face challenges in transforming raw data into actionable insights due to the specialized skills or programming expertise required for data analysis. Recognizing this barrier, BMW Group embarked on an innovative project using Amazon Web Services (AWS) to empower its workforce and unlock the full potential of its data through generative artificial intelligence […]
Top 5 Technical M&A Challenges for Healthcare and Life Science Customers
Introduction During Mergers and Acquisitions (M&A) activity, Healthcare and Life Science (HCLS) customers face additional administrative challenges integrating the technical, legal, and business systems of the target and acquirer companies. For non-technical stakeholders (business administrators, financial and legal departments, private equity parties), it is important to understand the technical challenges of integrations that will impact […]
Automated Insurance claims processing using Amazon Bedrock, Knowledge Base, and Agents
In the dynamic insurance industry, companies are constantly seeking ways to streamline their operations and deliver exceptional customer experiences. One such approach is the automation of the insurance claims processing lifecycle using various AWS services. In this blog, we’ll explore how to leverage the capabilities of Amazon Bedrock with Generative AI to operate Large Language Models […]
Beyond beauty: Arbonne focuses on sustainability and the wellbeing of agents and customers
In today’s health and beauty industry, success is more than skin deep. Brands have to stand for something bigger to win over the hearts and minds of consumers. Generation Z (Gen Z), a demographic with growing importance and influence, is moving away from fast beauty brands known for mass production. Instead, this generation seeks out […]
How energy customers are unlocking the potential of generative AI for Asset Performance Management and methane leak detection
Introduction Industrial Asset Performance Management (APM) has experienced a significant transformation over the past three decades. Organizations are shifting away from rigid, time-based maintenance schedules toward predictive maintenance, which enables them to optimize cost, enhance performance, and mitigate risk by anticipating equipment failures before they occur. Today, energy companies are leading the adoption of new […]
How bpx energy uses Amazon Bedrock to transform oil and gas production insights
This is a guest post cowritten with Matthew Mcelhaney, Ayush Rastogi, and Chuanyue Shen from bpx energy. bpx energy (bpx) operates bp’s US onshore portfolio. bpx operates in a highly competitive business environment and projects to grow production volumes 30 percent by 2025, relative to 2022 levels. Technology will enable this production increase and Generative […]
Reinventing Energy, Together | AWS Energy Symposium 2024
From the first spark of fire to the harnessing of nuclear power, energy innovation has been the bedrock of human progress. It has illuminated our cities, powered our industries, and propelled us into the space age. Every leap in energy technology has ushered in new eras of possibility, transforming the way we live, work, and […]