Category: Amazon Personalize

No one predicted the COVID-19 pandemic. With stay-at-home mandates and social distancing, people are not going to retail stores as often. Instead, they are buying online, and as a result, consumers are putting a great deal more thought and deliberation into their purchase decisions. Typically, whether consumers are venturing out to a retail store or […]

The very definition of convenience retailing is an experience of access and ease for shoppers. There’s no ambiguity. The experience must be convenient, period. And the convenience store, or c-store, market is huge. In 2019, 3.1% of the US GDP resulted from $647.8 billion in combined in-store and fuel sales at c-stores. With nearly 153,000 […]

What if? I used to get lunch from a small café near my old office, and I would get the same sandwich every time I was there. Eventually, the staff behind the counter would recognize me when I got in line. With a subtle nod of confirmation, they’d start making and toasting my sandwich so […]

Evolution and lessons from smart grid 1.0 In 2017, Gartner reported that advanced metering infrastructure was passing through the “Trough of Disillusionment” in its hype cycle for smart grid technology. The utility field area networks were beginning to climb the “Slope of Enlightenment” and perhaps have plateaued in productivity. A few important lessons were learned […]

The selection of specific crops (corn, soybeans, wheat etc.) is dictated by the heat units and length of the growing season.  This is commonly calculated as Growing Degree Units.  The AWS Registry of Open Data contains global weather datasets dating back over 200 years enabling agricultural crop breeders in the seed/chemical/fertilizer business to optimize their […]

Previously, we have discussed how organizations have been stabilizing operations by aggressively optimizing costs, leveraging technology to support remote working, contact centers and ensuring both workforces and customers are safe. This is a complex and involved situation: ensuring maintaining a viable business, whilst balancing people and services, especially without a clear view of how and […]

Regardless of your age, it is likely that you have fond memories of visiting a restaurant brand that is no longer in existence. That restaurant may no longer be around because they likely failed to adjust to changing consumer preferences and market dynamics. By learning from our past, we can avoid repeating the same mistakes, […]

This is a point of view from Andrei Papancea, Cofounder and CEO of NLX – an AWS technology partner specialized in building the next generation of conversational applications. — As consumer demands are changing, brands are constantly looking for new ways to interact with customers. Digital conversations are on the rise. According to Smooch.io’s State […]

The average American today participates in 14.8 different loyalty programs, and odds are you’ve participated in one, too. Some of the larger travel and hospitality loyalty programs include Alaska Airlines Mileage Plan, Hilton Honors, and Domino’s Piece of the Pie. Programs like these are popular because they work. Loyalty members generate on average 12% to […]

It is next to impossible to have any technology-related discussion in today’s world without a direct or indirect reference to the cloud. However, the adoption journey in some industries such as travel has not been as rapid as in some other industries like Finance, Entertainment, Retail, or Manufacturing, just to name a few. In this […]