Category: Messaging

If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take […]

With Amazon Simple Queue Service (Amazon SQS), you can send, store, and receive messages between software components at any volume. Today, Amazon SQS has introduced two new capabilities for first-in, first-out (FIFO) queues: Maximum throughput has been increased up to 70,000 transactions per second (TPS) per API action in selected AWS Regions, supporting sending or […]

Last week I saw an astonishing 160+ new service launches. There were so many updates that we decided to publish a weekly roundup again. This continues the same innovative pace of the previous week as we are getting closer to AWS re:Invent 2023. Our News Blog team is also finalizing new blog posts for re:Invent […]

With Amazon SQS, you can send and receive messages between software components at any scale. It was one of the first AWS services I used and as a Solutions Architect, I helped many customers take advantage of asynchronous communications using message queues. In fact, Amazon SQS has been generally available since July 2006 and, under […]

It’s less than a month to AWS re:Invent, but interesting news doesn’t slow down in the meantime. This week is my turn to help keep you up to date! Last week’s launches Here are some of the launches that caught my attention last week: AWS re:Post – With re:Post, you have access to a community […]

Looks like it is my turn once again to write the AWS Weekly Roundup. I wrote and published the first one on April 16, 2012 — just 4,165 short day ago! Last Week’s Launches Here are some of the launches that caught my eye last week: R7iz Instances – Optimized for high CPU performance and […]

Last week, there was some great reading about Amazon Elastic Compute Cloud (Amazon EC2) and Amazon Elastic Block Store (Amazon EBS) written by AWS tech leaders. Dr. Werner Vogels wrote Farewell EC2-Classic, it’s been swell, celebrating the 17 years of loyal duty of the original version that started what we now know as cloud computing. […]

While I enjoyed a few days off in California to get a dose of vitamin sea, a lot has happened in the AWS universe. Let’s take a look together! Last Week’s Launches Here are some launches that got my attention: Amazon MWAA now supports Apache Airflow version 2.6 – Amazon Managed Workflows for Apache Airflow […]