Tag: SaaS on AWS

The move to a SaaS delivery model is accompanied by a desire to maximize cost and operational efficiency. This can be especially challenging in a multi-tenant environment where the activity of tenants can be difficult to predict. In this post, AWS experts look into a reference solution that provides an end-to-end view of a functional multi-tenant serverless SaaS environment. The goal is to explore the architecture and design considerations that went into creating this reference solution.

We are excited to highlight 65 AWS Partners that received new designations in June for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

A new independent Forrester Total Economic Impact (TEI) study shows how SaaS companies have realized a 70% ROI within 18 months, while allowing their teams to focus on customer experience and how to differentiate their offerings. Forrester also found that SaaS providers reduce the risk of failed launches and time to launch by 69-77%. AWS invests in partner success for both business and technical transformation through programs like AWS SaaS Factory, AWS Marketplace, AWS ISV Accelerate, among others.

SaaS transformations are full of unknowns for those who navigate these issues for the first time. The AWS SaaS Factory team has observed many organizations transforming to a SaaS delivery model, and we have witnessed many that succeeded and some who haven’t. Explore five common challenges faced in the Business Planning phase of the SaaS Journey Framework, and dive deep on SaaS transformation pitfalls that are hindering companies’ success.

Capturing, managing, and analyzing costs is an essential part of any SaaS business. Without a firm grasp on the cost profile of your SaaS environment, it will be difficult to assess the tiering and pricing models of your solution. Learn how the Cost Optimization pillar of the AWS Well-Architected SaaS Lens identifies specific best practices that can help you improve the cost profile of a SaaS application. These play a key role in shaping the operational and scaling experience of your SaaS environment.

Fintech startup Personetics offers data-driven personalization for financial services. By using artificial intelligence-powered technology to analyze financial data, Personetics examines individuals’ financial behaviors in real-time, anticipating their needs and acting on their behalf. The company recently conducted an AWS Well-Architected Review as it extended their product offering from an on-premises model to include a SaaS delivery model as well.

The reliability pillar of the AWS Well-Architected SaaS Lens focuses on the reliability posture of your SaaS solution. The SaaS Lens helps AWS customers assess the overall reliability of their SaaS architecture, providing prescriptive guidance that enables better alignment of their architecture. There are several considerations to keep in mind when building or optimizing a SaaS solution for reliability. While some apply to all modern solutions, others are specific to SaaS and that’s the focus of this post.

Organizations are rapidly adopting SaaS solutions to better serve their end customers using specialized software, but using SaaS services can lock key business data in different “data islands” that are hard to integrate. AWS recently announced the extension of support for Zendesk as both source and destination in Amazon AppFlow. This expanded integration enables customers to transfer data bi-directionally between Zendesk and other AWS and SaaS services in just a few clicks.

When moving to a SaaS model, companies need more flexible billing constructs that allow them to support a range of billing strategies and models. Learn how SaaS providers can create a billing integration experience that captures metering data and publishes it to a third-party billing system. We’ll also review common SaaS billing models and introduce a sample billing implementation that provides a working example of how you can approach building a strategy for integrating with SaaS billing providers.

As more organizations make the move to a SaaS delivery model, many are choosing Amazon EKS as the target for their solutions. The programming model, cost efficiency, security, deployment, and operational attributes of Amazon EKS represent a compelling model for SaaS providers. Walk through the key architectural elements of a sample architecture, and learn how to isolate tenants within an EKS cluster, automate tenant onboarding, manage tenant identities, and support routing of tenant workloads.