Tag: state and local government

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

Welcome to the frontier of public sector innovation, where artificial intelligence (AI) is not just a buzzword but a tool for transformative change. As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.

When government agencies choose Amazon Web Service (AWS) to store data, they choose to take advantage of inheriting the strictest security controls and standards. In addition, AWS services offer a unique opportunity to enhance networking and security approaches, ensuring safe and resilient data transfer mechanisms. This blog post provides guidance towards data sharing among government agencies, offering prescriptive approaches and best practices for implementing secure data exchange solutions using AWS services.

The rise of artificial intelligence (AI) and digital technologies is changing how we work and what skills workers need to be able to thrive. To help meet this challenge in Australia, Amazon Web Services (AWS) has deepened its strategic collaboration with the New South Wales (NSW) Department of Education (DoE), which prioritises both educator and student upskilling. Read this post to learn more.

On September 11, 2024, Amazon Web Services (AWS) announced the launch of the Provincial and Municipal Cyber Grant Program across Canada at the AWS Summit in Toronto. To help provincial and municipal governments implement cloud-based cybersecurity solutions, AWS is investing $5 million CAD in AWS credits to new and existing AWS customers.

Transit authorities have to maintain the location and schedule of large numbers of vehicle fleets on a daily basis. Most commonly, GPS coordinates are used to track vehicle location and transportation route. GPS coordinates often have anomalies that can contaminate location reporting. Additionally, if a vehicle takes a detour, it will offset public transportation schedules. Both cases impact the riders negatively. Keeping track and getting notified is a challenge. In this post, we look into an anomaly detection mechanism for public transportation using Amazon Web Services (AWS) offerings.

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. In this post, Amazon Web Services (AWS) experts share examples of innovation from New Mexico and North Carolina. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads.

Kim Majerus, vice president of global education and US state and local government for worldwide public sector at Amazon Web Services (AWS), led the keynote address at the AWS IMAGINE conference for education, state, and local leaders. Majerus shared how AWS customers are innovating for their communities with the cloud and announced new public sector initiatives from AWS. Two special guests joined Majerus on stage to share how a culture of innovation is transforming the student and citizen experience at their organizations. Read this post for some of the highlights from the AWS IMAGINE conference keynote.

The tech industry in the state of Texas is booming, with a growing demand for skilled workers in cloud, information technology (IT), software development, and data analytics roles. To help meet this demand for talent, the Amazon Web Services (AWS) Skills to Jobs Tech Alliance is expanding into Texas, with support from key collaborators across industry, education and government. The alliance aims to help modernize tech programs of study at higher education institutions, connect learners to in-demand tech jobs, and support the development of a highly-skilled tech workforce in the Lone Star State.