AWS Public Sector Blog

Category: Security, Identity, & Compliance

AWS branded background design with text overlay that says "AWS hosts inaugural Defense Industry Partner Forum"

AWS hosts inaugural Defense Industry Partner Forum

In August 2024, Amazon Web Services (AWS) convened more than 65 Defense Industrial Base (DIB) companies at Amazon’s HQ2 in Arlington, Virginia for the inaugural AWS Defense Industry Forum. The DIB consists of more than 100,000 companies and subcontractors, which support the U.S. Department of Defense (DoD), and AWS joins forces with DIB partners to provide global infrastructure and cutting-edge technology to outpace our adversaries. Read this post to learn more about the two-day event.

AWS branded background design with text overlay that says "Elevating internal customer support at Thorn with AWS: A generative AI use case"

Elevating internal customer support at Thorn with AWS: A generative AI use case

Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, such as Thorn, are turning to innovative technology solutions. In this post, we explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering.

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How to use AWS Wickr to enable healthcare workers to interact with generative AI

Amazon Web Services (AWS) Wickr is an end-to-end encrypted messaging and collaboration service with features designed to keep internal and external communications secure, private, and compliant. In this post, we present an architecture that uses the Wickr messaging solution for protected communication with a generative AI backend system, which uses an existing open source project: the AWS GenAI Chatbot. Read this post to learn more.

AWS branded background design with text overlay that says "Improving constituent experience using AWS-powered generative AI chatbots"

Improving constituent experience using AWS-powered generative AI chatbots

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

Canadian Centre for Cybersecurity’s Assemblyline brings powerful malware analysis to AWS Marketplace

The Canadian Centre for Cyber Security (Cyber Centre) was established in 2018 under Canada’s National Cyber Security Strategy. The Cyber Centre is the nation’s centralized source for expert cybersecurity advice, services, and support. Its crucial mission involves protecting Canada’s critical cyber assets, including federal government systems. One of the Cyber Centre’s notable innovations is Assemblyline, an open source malware detection and analysis tool available to the cybersecurity community and now others on the Amazon Web Services (AWS) Marketplace.

Building a secure and low-code bioinformatics workbench on AWS HealthOmics

Singapore General Hospital (SGH), SingHealth Office of Academic Informatics (OAI), and Amazon Web Services (AWS) collaborated to develop a cost-effective, scalable cloud infrastructure that enables researchers to perform their own analyses on a centrally secured and compliant cloud platform. AWS HealthOmics offers a suite of services that help bioinformaticians, researchers, and scientists to store, query, analyze, and generate insights from genomic and other biological data. Read this post to learn more about the three primary components of HealthOmics used in the solution.

AWS branded background design with text overlay that says "Reducing transcription costs by 60% using AWS AI/ML services"

Reducing transcription costs by 60% using AWS AI/ML services

The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.

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Mitigating inadvertent IPv6 prefix advertisement with AWS automation

As federal agencies migrate to the Trusted Internet Connections (TIC) 3.0 framework, they will use Amazon Web Services (AWS) to exit to the internet, bypassing the TIC network. This transition requires agencies to plan and coordinate migration activities to verify seamless IPv6 connectivity. Agencies need to coordinate advertising their IPv6 prefixes with AWS, using mechanisms like Bring your own IP addresses (BYOIP). The migration process could involve changes in routing policies, firewall rules, and security controls to accommodate the IPv6 prefix changes. Read this post to learn more.

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Getting drugs to market faster through better health data management on AWS

In this post, we explore how healthcare and life sciences organizations can embrace the data mesh and data as a product (DaaP) principles to unlock the full potential of their health data, drive faster and more efficient drug development, and ultimately, bring life-saving treatments to patients more quickly. We also showcase the Amazon Web Services (AWS) services that support the journey towards effective data management and alignment with data mesh principles.

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University of British Columbia Cloud Innovation Centre: Governing an innovation hub using AWS management services

In January 2020, Amazon Web Services (AWS) inaugurated a Cloud Innovation Centre (CIC) at the University of British Columbia (UBC). The CIC uses emerging technologies to solve real-world problems and has produced more than 50 prototypes in sectors like healthcare, education, and research. The Centre’s work has involved 300-plus AWS accounts across various groups, including external collaborators, UBC staff, students, and researchers. This post discusses the management of AWS in higher education institutions, emphasizing governance to securely foster innovation without compromising security and detailing policies and responsibilities for managing AWS accounts across projects and research.