AWS Public Sector Blog

Category: Public Sector

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Demystifying AI: How RAG boosts efficiency in state and local government departments

Welcome to the frontier of public sector innovation, where artificial intelligence (AI) is not just a buzzword but a tool for transformative change. As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

AWS solutions for use cases across public sector industries

Companies across all industries face a multitude of challenges in their operations, many of which can be addressed through innovative uses of technology. By implementing use cases tailored to their specific needs, organizations can drive efficiencies, mitigate risks, and create competitive advantages. This comprehensive post explores some high-impact use cases with the corresponding Amazon Web Services (AWS) solution that can transform public sector industries.

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Reducing transcription costs by 60% using AWS AI/ML services

The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.

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AWS joins global leaders in New York during United Nations General Assembly

While global leaders convened for the 79th session of the United Nations General Assembly (UNGA) in New York, Dave Levy, Amazon Web Services (AWS) Vice President of Worldwide Public Sector, met with business leaders, diplomats, and civic organizations to discuss AWS’s innovative approach to tackling global challenges. He delivered a fireside chat at the Concordia Annual Summit, and joined the Atlantic Council for two panels, where he shared AWS’s generative artificial intelligence (AI) and cloud services as key examples of how the company harnesses technological advancement to drive global impact. Read this post to learn more.

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Mitigating inadvertent IPv6 prefix advertisement with AWS automation

As federal agencies migrate to the Trusted Internet Connections (TIC) 3.0 framework, they will use Amazon Web Services (AWS) to exit to the internet, bypassing the TIC network. This transition requires agencies to plan and coordinate migration activities to verify seamless IPv6 connectivity. Agencies need to coordinate advertising their IPv6 prefixes with AWS, using mechanisms like Bring your own IP addresses (BYOIP). The migration process could involve changes in routing policies, firewall rules, and security controls to accommodate the IPv6 prefix changes. Read this post to learn more.

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Getting drugs to market faster through better health data management on AWS

In this post, we explore how healthcare and life sciences organizations can embrace the data mesh and data as a product (DaaP) principles to unlock the full potential of their health data, drive faster and more efficient drug development, and ultimately, bring life-saving treatments to patients more quickly. We also showcase the Amazon Web Services (AWS) services that support the journey towards effective data management and alignment with data mesh principles.

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Safeguarding data exchange in government using AWS

When government agencies choose Amazon Web Service (AWS) to store data, they choose to take advantage of inheriting the strictest security controls and standards. In addition, AWS services offer a unique opportunity to enhance networking and security approaches, ensuring safe and resilient data transfer mechanisms. This blog post provides guidance towards data sharing among government agencies, offering prescriptive approaches and best practices for implementing secure data exchange solutions using AWS services.

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Whose contract is it anyway? How AWS Marketplace works

IT marketplaces offer a new way of approaching software procurement. In the case of AWS Marketplace, Amazon Web Services (AWS) is not a software reseller but the marketplace provider. And software vendors, channel partners, and professional services providers are all sellers within AWS Marketplace. Read this post to learn more about how AWS Marketplace contracts work.

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Impacting every citizen and utilizing generative AI to enhance US federal civilian agencies: Insights from AWS executive Christian Hoff

Christian Hoff, director of federal civilian sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is an inspirational and humble trailblazer who has built a lifelong career of serving others and improving lives. He’s thrived through a multifaceted lens as a Lieutenant Colonel (Retired), mentor and mentee alike, and father. Read this post and listen to the latest episode of the AWS Behind the Cloud vodcast for Hoff’s professional and personal insights.

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University of British Columbia Cloud Innovation Centre: Governing an innovation hub using AWS management services

In January 2020, Amazon Web Services (AWS) inaugurated a Cloud Innovation Centre (CIC) at the University of British Columbia (UBC). The CIC uses emerging technologies to solve real-world problems and has produced more than 50 prototypes in sectors like healthcare, education, and research. The Centre’s work has involved 300-plus AWS accounts across various groups, including external collaborators, UBC staff, students, and researchers. This post discusses the management of AWS in higher education institutions, emphasizing governance to securely foster innovation without compromising security and detailing policies and responsibilities for managing AWS accounts across projects and research.