AWS Messaging Blog

Category: Amazon Simple Email Service (SES)

Learning email deliverability with Amazon SES

This blog post walks you through seven targeted video tutorials that address the most common Amazon Simple Email Service (Amazon SES) deliverability challenges our customers encounter. Each video in this series provides actionable insights which will allow you to gain knowledge on every aspect of email deliverability, improve your email performance and increase your inbox placement rates.

Enhance email security using VPC endpoints with Amazon SES

In this post, we discuss and guide you in enhancing your email security by using VPC endpoints with Amazon SES to address critical security challenges faced by organizations sending sensitive communications. The solution demonstrates how to implement network-level controls through VPC endpoints, security groups, and IAM policies to restrict SMTP traffic to authorized networks while maintaining compliance with regulatory frameworks like HIPAA and GDPR.

Set up custom domains in Amazon Connect hosted with M365 Exchange Online or Google Workspace

In this post, we demonstrate how to set up custom email domains in Amazon Connect when using Microsoft 365 Exchange Online or Google Workspace as your email server. The solution enables organizations to maintain their existing email infrastructure while leveraging Amazon Connect’s email capabilities through Amazon SES integration, allowing customers to continue using familiar email addresses while providing enhanced customer service features.

Improve email deliverability with tenant management in Amazon SES

In this post, you will learn about the newly released tenant management feature that helps customers manage individual tenant onboardings and manage their reputations in isolation. This feature helps organizations create and manage up to 10,000 isolated tenants within a single AWS account (which can be increased 300,000 on explicit request), each with independent configurations and reputation metrics. You will discover how these capabilities maintain email deliverability through automated tenant-level controls, real-time monitoring, and customizable sending policies.

AT&T email-to-text service migration: AWS solution implementation

AT&T’s discontinuation of email-to-text and text-to-email services in Q2 2025 affects approximately 23,000 business customers who process over 1.2 billion messages annually. This blog post presents an AWS-based solution that maintains service continuity using Amazon SES, Lambda, S3, DynamoDB, and AWS End User Messaging.

Gaining visibility into your domain with Valimail Monitor:

Enhance email authentication and deliverability with Amazon SES and Valimail

As email continues to be a critical communication channel for businesses, ensuring proper authentication and maintaining high deliverability rates are increasingly difficult challenges. This post explores how Amazon Simple Email Service (SES) and Valimail work together to provide a robust solution for email authentication and deliverability, with a focus on meeting Microsoft’s new sender requirements. […]