Tag: revenue management

If there is an industry whose economic results are driven, sustained, and largely dictated by customer experience, that industry is travel and hospitality (T&H). In 2022, 66 percent of travel and tourism was booked online and is predicted to grow to 74 percent in 2026 (Statista). Today’s travelers and guests have the hyperability to compare […]

We frequently ask travel and hospitality companies, including airlines, hotels, travel sellers, ground transportation companies, and more, “What is your focus now that demand for travel is returning?” Invariably, they answer, “Improve our pricing strategy and sales, and enhance our revenue management (RM) capabilities.” We decided to dive deep into these topics and put together […]