Tag: digital transformation

The retail industry has long suffered from anemic investments in information technology that have saddled many companies with aging IT systems unable to keep up with rapidly changing customer demands and market dynamics. Industry CIOs and CTOs have been searching for a solution, and many have found an answer: A new retailer application architecture offering […]

This has been a disruptive 18 months for travel and hospitality companies, and how this pandemic will end remains ill-defined and elusive. The industry disruption is now all too familiar: airplanes idled, airport terminals shuttered, and hotels and dining rooms closed. This was a wakeup call for the travel and hospitality industry. New demands were […]

The retail landscape has seen enormous change over the last year. Retailers must innovate fast or risk obsolescence. Many are developing digital commerce platforms, expanding their fulfillment options, and working hard to improve customer experiences to match new consumer expectations. It all starts with a move to the cloud. AWS recently held a roundtable discussion […]

Campfire Interactive, Inc. (Campfire), the leading provider of portfolio profitability management in the automotive sector, announced a strategic relationship with Amazon Web Services, Inc. (AWS), an Amazon.com company. Through the collaboration, Campfire will provide automotive businesses around the world with an end-to-end solution to unlock profit potential within a highly reliable, scalable, cost-effective, cloud-based infrastructure […]

Even before the current pandemic, automotive retail was undergoing a fundamental shift towards a more digital and personalized experience. For years, automotive manufacturers (OEMs) and dealerships have witnessed a decrease in dealership visits and have experimented with new digital experiences and retail formats to counter this trend. In this blog, we will discuss how new […]

Both online and in stores, 2020 has permanently changed consumer behaviors and the retail landscape. To be successful, retailers must focus on innovation and differentiation by optimizing technology investments and developing a culture of experimentation that enables agility now and in the future. At NRF Retail Converge 2021, we will introduce you to innovators who […]

The COVID-19 pandemic created unprecedented disruption, and in a matter of days, our world turned upside down. As shelter-in-place lockdowns, mask mandates, and social-distancing rules took hold, new patterns of shopping quickly emerged. Arguably, no other industry felt the dramatic impact of the pandemic more than consumer packaged goods (CPG). However, leaders are forging ahead […]

Even in normal times, demand volatility is a constant challenge for consumer packaged goods (CPG) supply chain management. But these are not normal times. The COVID-19 pandemic has upped the ante, completely disrupting supply chain planning. As unforeseen external factors trigger extreme consumer demand changes, multiple supply chain components in multiple locations are affected, and […]

I joined AWS two years ago to lead the professional services organization for the AWS retail segment. Throughout my career in technology consulting, I’ve worked with retailers that run the gamut in size, scope, market share, and sector. I’ve noticed a common dilemma when companies want to embark on transformational technology initiatives. Many retailers aren’t […]

This post is authored by Jihwan Ko who served as an MBA intern for the AWS Travel and Hospitality team with a focus on the casino segment. — As with nearly every other industry around the world, the global pandemic has adversely affected all segments of the travel and hospitality business. In the casino-resort segment, […]