Tag: AWS Machine Learning

Utility executives share common benchmark success metrics when reporting to stakeholders including customers, regulators, elected officials, and investors. Regulated investor-owned utilities focus on long-term metrics such regulated rates of return (ROR) and service reliability benchmarks such as Customer Average Interruption Duration Index (CAIDI). Energy retail executives focus closely on customer satisfaction (CSAT) scores and customer […]

Executives within utilities and energy providers of all types and sizes have multiple ongoing needs to forecast energy usage. For example, as chief customer officer, your teams can use energy forecasts at the household level to proactively engage homeowners with high bill alerts and predict pre-pay or month-end energy charges. As the head of energy […]