Tag: alexa

In his recent blog, Greg Land, worldwide head of accommodations and lodging at Amazon Web Services (AWS), shared survey results that found that 73 percent of hotel guests were more likely to stay at a hotel that offers self-service technology to minimize contact with the staff and other guests. Accommodation providers can provide guests the […]

Life sciences companies are rethinking patient engagement and legacy workflow processes in clinical trials due to low enrollment numbers and concerns around data quality. Voice and Chatbot solutions like Alexa and Amazon Lex, a fully managed conversational artificial intelligence (AI) service, can improve patient experience and increase patient engagement. An estimated 48% of clinical trials […]

Financial services organizations are facing challenges around loyalty, persistent churn, fragmented attention, and driving organic growth. There are external factors contributing to these challenges, such as the widespread adoption of mobile services, new digital native market entrants, adapting to generational shifts, and critical industry requirements around compliance and regulations that makes cumbersome to provide innovation […]

This is a point of view from Andrei Papancea, Cofounder and CEO of NLX – an AWS technology partner specialized in building the next generation of conversational applications. — As consumer demands are changing, brands are constantly looking for new ways to interact with customers. Digital conversations are on the rise. According to Smooch.io’s State […]