Category: Amazon Kendra

Today’s retailers not only need to embrace the profound digital transformations happening in the industry, but also deliver real value for their consumers and their organizations. With the emergence of generative artificial intelligence (AI) and other innovations, 2024 marks a pivotal moment for the industry—and physical stores are ripe for disruption. Forrester notes that “retailers […]

In this blog, we demonstrate the capabilities of the digital front door using AWS services. The reader will understand the approach used to store a plan benefits document, create embeddings, process the user questions, and deliver an interactive chatbot. By demystifying policy details, healthcare payors can create a member experience that works better for everyone. […]

Healthcare organizations face immense challenges in gaining insights from the vast amounts of unstructured patient data they collect, since about 80% of medical data remains unstructured and unused after it is created (Kong, 2019, NIH). Clinical notes written by doctors and nurses are a prime example; they contain a wealth of information about patient conditions, […]

Large language models (LLMs) are revolutionizing the way we interact with technology, and AWS HealthLake is no exception. HealthLake is a secure, HIPAA-eligible data lake that allows healthcare organizations to store, transform, and analyze their health data at scale. By combining HealthLake with an LLM, healthcare providers can interact conversationally with their data, gaining insights and making decisions […]

Companies seeking to manage buildings successfully and safely for their customers face increasingly complex challenges. And the complexity of management and maintenance increases in buildings that are essential to society. Facilities for healthcare, manufacturing, and criminal justice, for example, can’t operate if their equipment is down. They must also meet strict regulations, compliance, and safety […]

Ecommerce sites are supposed to be prompt, precise and above all, user-friendly. Yet, their search performance history reveals an unsatisfactory reality for shoppers and retailers. According to Baymard Institute, “61% of all ecommerce sites show search results that are misaligned to users’ searches,” forcing shoppers to either enter a new search or abandon their old […]

The challenge and value of online discovery The power of cloud elasticity helps online retailers expose large volumes of digital content catalogs for shoppers to browse and purchase products. However, it’s a challenge for many retailers to manage their vast online catalogs. And at the same time, with so much content, customers can become overwhelmed […]

In this edition of Financial Services Industry (FSI) Services Spotlight monthly blog series, we highlight five key considerations as they pertain to Amazon Kendra, including achieving compliance, data protection, isolation of compute environments, audits with APIs, and operational access and security. For each of these five areas, we will provide specific guidance, suggested reference architectures, […]

With over 75 launches and announcements of new services and major features during re:Invent, it can be hard for any technologist to keep track of the most relevant information for Healthcare and Life Science (HCLS) workloads. Explore the below recap of information important for HCLS customers and links to the top re:Invent breakout sessions. Top […]