Category: Analytics

In today’s digital-first world, streamlining the customer onboarding journey in retail banking is crucial for business growth and customer acquisition. Banks understand the need to shift their focus from product-centric to customer-centric origination. By prioritizing the customers’ needs and preferences throughout the digital onboarding process, banks can create a foundation for stronger relationships, cross-selling opportunities, […]

In the rapidly evolving field of healthcare, leveraging generative AI has the potential to revolutionize patient care and streamline clinical processes. However, orchestrating these complex workflows while ensuring data security and compliance with regulations, such as HIPAA, can be challenging. A common pattern involves starting with the source data, choosing a generative AI model, and […]

Protecting sensitive (personal data such as payment and health data) is one of Amazon’s highest priorities. In support of this goal, Amazon developed Lumos, a highly secure and scalable internal service that provides low-latency APIs to tokenize sensitive data. Lumos is a cloud-native application built on Amazon Web Services (AWS) serverless and security offerings; processing […]

The Connected Mobility Solution on AWS (CMS on AWS) establishes the foundational components of a well-architected connected vehicle program for automotive companies. Automotive companies already using AWS can enable MongoDB Atlas from the AWS Marketplace and help accelerate their connected vehicle application development. MongoDB Atlas was launched on AWS in 2016 and is now available […]

The retail and consumer goods landscape is shifting seismically, with digital transformation at its core. Retailers and consumer brands are at various stages of this digital journey, each seeking tailored solutions to propel their businesses forward. To kick-start digital transformation, organizations need data-based insights that help them deliver on business outcomes. Accessing and acting on […]

Toyota has made “connected cars” a key focus in its transition from an automotive company to a mobility company. In collaboration with its software and cloud services affiliate, Toyota Connected North America, it has developed an array of innovative technologies that help enhance customer safety and the overall vehicle ownership experience. One of these, Toyota […]

In the rapidly evolving life sciences industry, sales teams are facing growing challenges in engaging effectively with healthcare professionals (HCPs). With the complexity of drug portfolios, innovative go-to-market models, and intense competition, sales teams require quick access to critical data, intelligent guidance on HCP interactions, and the ability to automate administrative tasks. By addressing these […]

T-Mobile US, Inc. One of the largest US telecom carriers is rapidly increasing their subscriber base. They had concerns about meeting daily sales level agreement expectations for frontline employees and business stakeholders. They were using a legacy Software as a Service (SaaS) application for compensations calculation and reporting. The application lacked agility, scalability, and did […]

Telcos often face challenges integrating data spread across multiple BSS domains. The siloed nature of these domains means data is typically not transferable or compatible with other domains. In this post, we explore specific challenges faced by Telcos and how we could design a scalable data integration solution on AWS using the concepts outlined in […]

The credit card dispute management process in banks is often manual, time-consuming, and because of legacy systems. This inefficient process leads to slow dispute resolution times, poor customer experiences, potential revenue losses and challenges in complying with regulations. Banks and customers face consequences from this problem; banks face operational inefficiencies, high costs, and customer dissatisfaction, […]