Tag: Cultural Change

Stop me if you’ve heard this one. A company wants to transform to meet the future. The transformation is necessary; without it, they will be threatened by disruptive competitors or unable to serve their customers. But they can’t get started on the transformation because their employees are busy with their day-to-day jobs. Transforming requires effort. […]

IT Infrastructure Library (ITIL) has changed IT for the worse. OK, now that I have your attention, let me be fair: ITIL has benefited many aspects of IT (e.g., help desks, infrastructure management, service delivery, etc.) by bringing structure, standards, and consistent, repeatable processes to what was previously a free-for-all. The problem is that IT […]

There’s something problematic about planning for resilience. On the one hand, we know it’s necessary. If the COVID pandemic taught us nothing else, we learned that unexpected major disruptions can and will occur. And those disruptions will involve not just technology but, in some cases, business processes, personnel, communication, and even the fundamental market characteristics […]

I wonder if we’re overlooking an important implication of AI and generative AI for the future of the enterprise. If, as seems to be the case, many employees will use generative AI applications to assist them and interactively support their work, then a new style of work is emerging. Success for an employee will mean […]

As an Enterprise Strategist, I find multicloud topics come up in many discussions rife with confusion, false certainty, and tentativeness. Companies are bombarded with conflicting messaging telling them either to never adopt a multicloud approach or to not miss out because “everyone is switching to multicloud.” There are good reasons for either pursuing or avoiding […]

Sometimes an idea becomes so ingrained in conventional wisdom, such an embedded assumption in everything we do, that it demands to be questioned. Think about how often you hear someone in a meeting say, “We need to prioritize,” or ask, “Is this a priority?” When something goes wrong, it may be blamed on a failure […]

We often advise AWS customers embarking on digital transformations to consider that cloud migration is part of digital transformation, and digital transformation must be driven by business outcomes. The effectiveness of your governance programs determines the success of your cloud migration and digital transformation. There will be an end to the cloud migration portion of […]

“Once you make a decision, the universe conspires to make it happen.” – Ralph Waldo Emerson, essayist & philosopher Thinking is hard; energy intensive even. Perhaps that’s the reason we obsess about food. One estimate indicates we make over 200 food-related decisions a day. Another popular internet statistic boldly states that the average human makes […]

“Stop trying to make everyone happy. You’re not chocolate” – Anon As a distant observer of the art of being a DJ, I believe I can make their jobs easier. My cunning plan is to replace all those complex sliders on their mixing decks with binary switches. Volume: yes or no? Bass: on or off? […]

Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. —”The 12 Principles Behind the Agile Manifesto” In the early days of my career, the success of my IT projects was measured by delivering on time, within budget, and with sufficiently good quality. “Sufficient” often meant that hundreds of […]