Tag: Change Leadership

Every change will be met with an equal, opposite, unpredictable change of its own. —Inspired by Isaac Newton In “Today’s CIO—Orchestrator in Chief,” we covered how changes can be introduced into organisations, but only eluded to matching different approaches with different audiences. This approach is similar to how marketers segment customers to target different buying […]

If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.  Albert Einstein I’ve been asked multiple times recently what “digital transformation” means? Given that by 2023 conservative estimates of annual expenditure on digital transformations are north of $2 trillion but with well […]

“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.” — Dr. Martin Luther King, Jr. A customer recently asked me how we introduced the concept of “failing forward” at Cox Automotive. It is a change many enterprises are […]

“Great things are done by a series of small things brought together” Vincent Van Gogh In my previous blog I outlined the role of the CIO in driving organisational change, and the first steps to be taken to build the case for change and a supporting coalition. In this post, I will dive into how […]

“Nothing is more difficult than to introduce a new order. Because the innovator has for enemies all those who have done well under the old conditions and lukewarm defenders in those who may do well under the new.” – Niccolo Machiavelli, The Prince A regular topic with customers is how they can approach transforming their […]

Although new to AWS, I am already hearing similar stories from enterprise customers regarding their challenges as they look to proactively grow and even disrupt their own businesses. While our AWS customers are interested in the technology, their stories more commonly address organisational, people, and process challenges. In this post, I will address some of […]

One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]

The roles of the CFO and CIO have been subtly changing. In many enterprises, these roles had veered away from the strategic focus that one would expect from CXOs. But to succeed in the digital world, as I discuss in my book War & Peace & IT, enterprises must let their CIOs and CFOs re-establish […]

First in a two-part series In many of our conversations with customers, we hear talk of a “frozen middle”—middle managers in IT who are reluctant to change and either block or slow down attempts at transformation. The idea is that senior leadership wants to gain the benefits of the cloud and digital transformation while line […]

I’m very excited to announce that today is the official publication date of my latest book, War & Peace & IT: Business Leadership, Technology, and Success in the Digital Age. It is intended as the hitherto missing book for senior enterprise executives on how best to work with their technology organizations to accomplish their digital […]