Category: Amazon Machine Learning

Today, we’re announcing the availability of Anthropic’s Claude 2.1 foundation model (FM) in Amazon Bedrock. Last week, Anthropic introduced its latest model, Claude 2.1, delivering key capabilities for enterprises such as an industry-leading 200,000 token context window (2x the context of Claude 2.0), reduced rates of hallucination, improved accuracy over long documents, system prompts, and […]

If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take […]

Today, I’m happy to share that Amazon Q in QuickSight is available for preview. Now you can experience the Generative BI capabilities in Amazon QuickSight announced on July 26, as well as two additional capabilities for business users. Turning insights into impact faster with Amazon Q in QuickSight With this announcement, business users can now […]

As part of your responsible artificial intelligence (AI) strategy, you can now use Guardrails for Amazon Bedrock (preview) to promote safe interactions between users and your generative AI applications by implementing safeguards customized to your use cases and responsible AI policies. AWS is committed to developing generative AI in a responsible, people-centric way by focusing […]

Back in July, we introduced Agents for Amazon Bedrock in preview. Today, Agents for Amazon Bedrock is generally available. Agents for Amazon Bedrock helps you accelerate generative artificial intelligence (AI) application development by orchestrating multistep tasks. Agents uses the reasoning capability of foundation models (FMs) to break down user-requested tasks into multiple steps. They use […]

Today, I’m excited to share that you can now privately and securely customize foundation models (FMs) with your own data in Amazon Bedrock to build applications that are specific to your domain, organization, and use case. With custom models, you can create unique user experiences that reflect your company’s style, voice, and services. With fine-tuning, […]

Back in September, we introduced Knowledge Bases for Amazon Bedrock in preview. Starting today, Knowledge Bases for Amazon Bedrock is generally available. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for Retrieval Augmented Generation (RAG). Access to additional data helps the model generate more relevant, […]

We are announcing generative artificial intelligence (AI)-powered call summarization in Amazon Transcribe Call Analytics in preview. Powered by Amazon Bedrock, this feature helps businesses improve customer experience, and agent and supervisor productivity by automatically summarizing customer service calls. Amazon Transcribe Call Analytics provides machine learning (ML)-powered analytics that allows contact centers to understand the sentiment, […]