Tag: AWS Service Management Connector

This year marks the 10-year anniversary of the AWS Partner Network (APN). To celebrate this important milestone, we’re launching a series of partner transformation stories—“10 Years of Success”—highlighting some of our AWS Partners who have been “all in” and grown with us over the past decade. Up first in our Q&A-style series is Cloudsoft, an AWS Advanced Tier Services Partner that helps businesses securely migrate, run, and evolve applications in the cloud.

A seamless employee experience requires the workflow of user onboarding and offboarding requires integration between HR systems, ITSM tools, cloud resources, identity and access control, and intelligent automation. To address these common needs, Relevance Lab worked closely with AWS to create an intelligent automation solution using RLCatalyst, ServiceNow, and Jira Service Desk. In this post, walk through the workflow and learn about this solution for automated user onboarding and offboarding.