Tag: AWS MSP Partner Program

A common challenge faced by many companies involves the requirement to enhance the clarity and availability of internal documents. These scenarios present significant hurdles for support teams, business users, and new members who often encounter difficulties locating the relevant documentation. This post discusses how Infosys built an enterprise knowledge management assistant using generative AI technologies on AWS.

With TCS RemacX, you can integrate the email channel with an agent desktop powered by Amazon Connect. TCS RemacX is an intuitive cloud-based omnichannel agent customer experience collaboration space powered by Amazon Connect, providing call context while leveraging AI to assist agents in first contact resolution. It adheres to an established SLA that the contact center supervisors can oversee and maintain.

We are excited to highlight 177 AWS Partners that received new or renewed designations in September for our global AWS Service Delivery, AWS Competency, AWS Managed Service Provider (MSP), and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

The timber industry plays a key role in the global economy, providing a wide range of essential products. Biond Forest Fibers, a Portuguese nonprofit, collaborated with Deloitte to ensure wood origin, authenticity, certification, and sales process integrity in pulp, paper, and related industries. Learn how this innovative solution is based on Amazon Managed Blockchain and addresses timber industry challenges such as detecting non-conformities in the process of transporting and selling certified wood.

As technology advances and business requirements change, organizations may find themselves needing to migrate away from legacy data processing systems like HBase, Solr, and HBase Indexer. Explore the advantages of migrating from HBase, Solr, and HBase indexer to a modern data ecosystem based on AWS, and dive deep on the discuss architecture, design, and pathways for implementation. This post offers insights and guidance from Rackspace for those looking to embark on this intricate migration journey.

The industrial manufacturing sector is rapidly evolving, placing a strong emphasis on improving agility, flexibility, sustainability, and cost-effectiveness. Learn why Connected Operations on AWS (ConnectedOps) is a vital component of the Infosys Cobalt solution and effectively tackles industry-specific challenges. It stands on four key pillars: digital product execution, digital industrial asset management, digital workforce, and digital sustainability. The solution leverages AWS IoT services and the AWS Industrial Data Fabric.

Learn how EPI-USE ERP PAY provides end-to-end automated reconciliation to SAP with a consolidated view on all external digital payment touchpoints in the organization. EPI-USE ERP Pay is designed and built by EPI-USE Payment Services to address these challenges for SAP clients without the need to change Payment Service Providers or introduce additional software in the client landscape. The AWS SDK for SAP ABAP supports SAP NetWeaver ABAP version 7.4 and above.

IBM Consulting and AWS have collaborated to co-create a supply chain framework after analyzing and refining 100+ use cases, focusing on risk identification and management of exceptions. Learn how IBM Consulting Supply Chain Ensemble on AWS helps customers overcome common challenges and deliver efficiency as well as optimization within their supply chains. IBM is an AWS Premier Tier Services Partner that helps customers harness the power of innovation and drive their business transformation.

The transformative power of artificial intelligence (AI) is something Amazon and Deloitte know well. With over 40 years combined experience in the AI space, these leading organizations are innovating and using AI technologies to change how businesses work, grow, and thrive. The journey continues with Amazon Bedrock, the easiest way to build and scale with foundation models (FMs), and in this post we’ll share how Deloitte can help customers benefit from AWS’s generative AI offerings.

Outdated technology poses particular challenges to many businesses., as legacy systems or outdated applications can accumulate bugs and other issues over time. Moreover, it isn’t easy to find viable solutions that can integrate with or are cost-effective for legacy applications because of their age. Modernizing legacy systems is the right solution for engaging with and attracting new customers. Learn how DXC Technology is migrating monolithic Java applications from on-premises to AWS.