Tag: AWS Competency Partners

Companies often struggle to understand customer sentiment in call center data, posing barriers to responding to emotions in real-time. SuccessKPI uses natural language understanding and machine learning on a large dataset to enable sentiment prediction. This helps avoid bias of human reviewers and attain objective results when analyzing customer feedback. SuccessKPI offers capabilities like sentiment by channel, time, quarter, and entity to transform customer experiences.

As systems generate increasing data, making sense of it is critical. Application logs are unique and not standardized. Leidos addresses logging issues using the Open Cybersecurity Schema Framework (OCSF) and Amazon Security Lake via the Leidos OCSF Integration Suite (LOIS), which bridges applications to generate OCSF-compliant messages and ingest them into Amazon Security Lake for analysis and visualization.

Marriott’s CISO Arno Van Der Walt manages cybersecurity through a “human-centered, data-driven, technology-enabled” approach aimed at making security frictionless. Critical partnerships with AWS, Deloitte, and Palo Alto Networks leverage AI/ML to share threat data and empower “impossible” autonomous security. Together, their tri-party services provide an end-to-end platform unifying business and security data to detect threats and enable quick response.

Many organizations are migrating mainframe workloads to AWS to modernize applications and infrastructure. Mainframe batch jobs are business-critical, so AWS integrated its Mainframe Modernization service with BMC’s Control-M workflow orchestrator. Control-M automates and monitors batch jobs on-premises and in the cloud. This integration provides end-to-end visibility, prevents service degradation, and avoids missed SLAs.

Industry 4.0 increases product complexity and customer expectations, challenging industrial companies. Tech Mahindra’s Engineering on Cloud – PLM solution leverages AWS to help manufacturers centralize product data management and accelerate innovation. This cloud-native solution optimizes costs and provides enhanced security, scalability, and availability with faster time-to-market and streamlined collaboration.

Intelligent document processing (IDP) automates data extraction from diverse document formats, accelerating information retrieval. Manually labeling is expensive and difficult, and Cognizant’s IDP solution on AWS automates document labeling at scale to overcome this challenge. Its customized user interface in Amazon SageMaker Ground Truth lets subject matter experts efficiently label documents.

As online commerce grows, so do opportunities for fraud. Businesses lose billions annually to bots and attacks like scraping and payment fraud, making effective and scalable protection essential. DataDome provides accurate, real-time detection and mitigation without compromising user experience. By deploying globally on AWS and optimizing performance, DataDome achieves sub-millisecond response times to inspect every request while minimizing false positives.

MLOps applies DevOps principles to machine learning, enabling organizations to efficiently develop, deploy, and manage models at scale. Eviden’s 10-step MLOps assessment examines existing models, establishes governance, creates self-service access, scales data analysis, registers models, enables feature re-use, provides data access, tests models at scale, deploys models, and enables API access. This end-to-end approach streamlines model creation and deployment while ensuring governance and consistency.

Many organizations struggle with data silos and manual processes. Apps Associates helps companies build modern data platforms using Amazon Redshift, which consolidates data sources, reduces manual effort, and unlocks valuable insights. The Apps Associates accelerators quickly integrate data from ERP/CRM systems into Redshift to enable advanced analytics while driving cost reductions and revenue growth.

Healthcare organizations have vast amounts of valuable but siloed data. A new solution from AWS Partners Redox, Cloudwick, and ClearDATA helps healthcare customers use AWS HealthLake to extract value from their data. Redox integrates and translates data into AWS, while ClearDATA provides 24/7 security and compliance, and Cloudwick Amorphic enables teams to quickly build analytics and workflows to improve care.