Category: Kinesis Data Streams

The Agent AI Ally solution revolutionizes call center operations by harnessing generative AI to provide agents with real-time, contextual support and product information during customer interactions. Powered by Anthropic’s Claude 3.5 Sonnet model through Amazon Bedrock, the solution delivers instant insights and suggestions while analyzing customer responses in real-time. This comprehensive platform integrates key AWS services including Amazon Connect, Transcribe, and Kendra to create a powerful system that enhances agent performance and customer satisfaction through AI-driven assistance and efficient data processing

By combining Amazon DynamoDB with SingleStore, organizations can efficiently capture, process, and analyze DynamoDB data at scale. SingleStore has high-throughput data ingestion and near-real time analytical query capability for both relational and JSON data. This integration empowers businesses to derive actionable insights from their data in near real time, enabling faster decision-making and improved operational efficiency.

It can be complicated to maintain a robust, scalable, and reliable monitoring system that inputs terabytes of data under heavy traffic. Learn how Thundra has delivered 99.9 percent availability to customers since incorporating AWS services into its product. Thundra’s platform can handle scalability and availability challenges, recover both from partial failures and major outages, and support point-in-time recovery in case of disaster.

By hosting a Palo Alto Networks VM-Series firewall in an Amazon VPC, you can use AWS native cloud services—such as Amazon CloudWatch, Amazon Kinesis Data Streams, and AWS Lambda—to monitor your firewall for changes in configuration. This post explains why that’s desirable and walks you through the steps required to do it. You now have a way to monitor your Palo Alto Networks firewall that is very similar to how you monitor your AWS environment with AWS Config.